The technician forgot to put an updated service reminder sticker on the inside of my windshield. Everything else was fine. One other thing. I used your on line appointment scheduling feature and never received a confirmation. As it turns out the appointment never got scheduled and I had to reschedule the appointment by phone for a week later.
9/25/2021
Betty K. VERIFIED CUSTOMER
Great work!
9/18/2021
Annie H. VERIFIED CUSTOMER
Josh and Scott are wonderful!
9/17/2021
Clayton P. VERIFIED CUSTOMER
Small portion of my morning in the wait room good TV and coffee pleasant other custmers
9/16/2021
Christopher H. VERIFIED CUSTOMER
Everything was fantastic
9/12/2021
Clyde K. VERIFIED CUSTOMER
Excellent job; will tell others of my experience.
9/11/2021
Sharon H. VERIFIED CUSTOMER
Appreciate Josh Lamaack care and concern with and for my vehicle.
9/4/2021
Trudy B. VERIFIED CUSTOMER
I will definitely request Josh's assistance in the future. Appreciated his help and answers to questions I had.
9/1/2021
Michael M. VERIFIED CUSTOMER
Have not had an issue with them.
8/27/2021
Janet F. VERIFIED CUSTOMER
Great job, thanks!
8/25/2021
Joseph L. VERIFIED CUSTOMER
Good job
8/22/2021
Russel K. VERIFIED CUSTOMER
This truly wonderful gentleman helped with our issue this is why we trust and always recommend KEY AUTO MALL!!!
8/18/2021
Stephanie T. VERIFIED CUSTOMER
Superior service!
8/15/2021
Kristina K. VERIFIED CUSTOMER
Excellent customer service, as always!
8/12/2021
Joe R. VERIFIED CUSTOMER
Excellent service
8/12/2021
Robert L. VERIFIED CUSTOMER
That was the worst customer experience I’ve ever had with a repair shop. Zero quality, slow, zero safety, and overall poor/shoddy workmanship. The happiest moment was when I got the car back so I could get it to another shop for evaluation. Very surprised that any large automaker would even let Key use their logos.
8/6/2021
Jeffrey W. VERIFIED CUSTOMER
Even with the computer down the level of personal service was not.
8/6/2021
Cindy R. VERIFIED CUSTOMER
Ethan went out of his way to keep me posted on the status of the work and made sure I was satisfied when I picked the car up.