I was very pleased with the whole experience thank you for the good work
2/8/2017
ROBERT E. VERIFIED CUSTOMER
Dennis is exceptional. He treats customers with respect and is also courteous.
Can't go wrong with DENNIS ever.
2/8/2017
ROBERT T. VERIFIED CUSTOMER
Robert was very helpful and kept us informed on the progress of the repairs.He was the best service writer we have ever dealt with.
2/8/2017
JOHN H. VERIFIED CUSTOMER
Dennis is the reason I come back.
2/8/2017
RAY M. VERIFIED CUSTOMER
Mike did a great job!! Thanks again
2/8/2017
ALEX M. VERIFIED CUSTOMER
When you problem in your new truck they said everything is fine..and yoi still heard a noise..
2/8/2017
TERRELL B. VERIFIED CUSTOMER
Courteous service and follow up.
2/7/2017
JAMES L. VERIFIED CUSTOMER
Dennis was great! I am however disappointed in the fact that Tahoes have a stabilitrack issue that no one seems to be able to solve. Nothing wrong with the vehicle but service light persists. I drove the car away today and 2 minutes later the light was on again. No way I would pay to fix it. This isn't a criticism against M K Smith.
2/7/2017
STEVEN M. VERIFIED CUSTOMER
Great service! Really appreciate updates while waiting.thank you Mike Lara for suggesting i have my transmission fluid changed! I can feel the difference,my Silverado runs like new!thank you MK Smith service department.
2/7/2017
GEORGE C. VERIFIED CUSTOMER
Dennis is awesome. I wish the other could be as great Dennis is. Dennis goes above and beyound and delivers excellent customer service. When I drive into Mk smith to get my vehicle service; I first ask for Dennis. If Dennis isn't there I ask when will he be back and I come back when Dennis comes back.
2/6/2017
GREGORY M. VERIFIED CUSTOMER
Good service thank you
2/6/2017
PETER A. VERIFIED CUSTOMER
The wait was a little to long to get the courtesy vehicle to get a ride home but I am overall happy with the service I got.
2/5/2017
RYAN D. VERIFIED CUSTOMER
Robert was wonderful.
2/5/2017
FELIPE V. VERIFIED CUSTOMER
Prompt service decent price
2/5/2017
JAMES M. VERIFIED CUSTOMER
MK Smith took care of my car, and communicated with through emails about the status of the car. They called and finalized the communication with an email for me to pick up my car.
2/5/2017
TWYMAN T. VERIFIED CUSTOMER
People were courteous and had GEEAT follow up.
2/5/2017
KEITH J. VERIFIED CUSTOMER
Completed service quicker than original estimate
Quick, convenient and friendly courtesy transportation to my home after dropping off vehicle
Analyzed vehicle problem and solved with minimum cost
Frequent text updates while vehicle was being serviced meant no reason to call MK Smith to find out status of service/repair
2/4/2017
EVELIA G. VERIFIED CUSTOMER
My car sat for about 30 minutes after service was complete. There could better communication so that as a customer I don't have to see that confusion and my car just sitting there or being shifted between service members because no one knows the car is resdy to be handed over to the customer.
2/4/2017
PATRICK S. VERIFIED CUSTOMER
My advisor had great customer service skills and went beyond what do you have to do
2/4/2017
STEPHANIE M. VERIFIED CUSTOMER
Mike and Andrew were both great, very attentive and easy to work with. Thank you