I came in at around 7.45am, because the vehicle was letting me know it needed air in the tire, but I wanted to make sure there wasn’t a nail in the tire. Dennis later said there was. The problem is I didn’t get out until 11:00 am.
I usually don’t have this problem with MK Smith. If you didn’t have the tire I would’ve appreciated that I would be informed about it. When I went to go ask why was it taking so long the young lady informed me that they wee waiting for the tire . I did miss an appointment for work.
1/17/2018
Josh R. VERIFIED CUSTOMER
I’m very appreciative of the future free oil change after the mistake was made with my oil change yesterday.
1/17/2018
Teck L. VERIFIED CUSTOMER
Jennifer is wonderful and she is very responsive to my concerns and issues. I truly enjoy my visit and Jennifer's help.
1/16/2018
Guadalupe L. VERIFIED CUSTOMER
Jennifer was very friendly and very thorough
1/16/2018
John C. VERIFIED CUSTOMER
Robert was supper nice and took care of me quickly. He also pointed out future scheduled maintenance that will be coming up.
1/16/2018
Josh R. VERIFIED CUSTOMER
I would like a refund for sitting for 4 plus hours and then having to bring back the vehicle because it was unresposive and smoking after I took it off the lot because the engine had been over filled with oil.
1/16/2018
Jessica M. VERIFIED CUSTOMER
Robert always does an awesome job for us!
1/15/2018
Robert B. VERIFIED CUSTOMER
Jennifer was professional and pleasant in taking car of our tire issue. Your service manager (Don?) helped clarify a warranty issue. My wife and I (her truck) are both extremely happy with the service we received.
Bob & Jean Bethel
1/14/2018
Maria V. VERIFIED CUSTOMER
Service was great!
Mike was friendly and professional.
1/14/2018
Gerry T. VERIFIED CUSTOMER
Thank you you guys do good work tell Andrew thank you it was pretty good helping me out
1/14/2018
Leigh J. VERIFIED CUSTOMER
They do everything to make sure you are satisfied
1/14/2018
Vincent G. VERIFIED CUSTOMER
Thanks Dennis - another GREAT service experience & appreciate the car wash too!
1/13/2018
Rolando A. VERIFIED CUSTOMER
It was done quickly and they did a great job.
Excellent service.
1/13/2018
Brandon N. VERIFIED CUSTOMER
Don is the man! Thank you!
1/13/2018
Sandra O. VERIFIED CUSTOMER
This was my first visit to the service department. Jennifer was very pleasant and informative. The waiting room was comfortable.
1/13/2018
Omar S. VERIFIED CUSTOMER
GOOD SERVICE MIKE LARA
1/13/2018
Chris S. VERIFIED CUSTOMER
Completely satisfied
1/13/2018
Rick B. VERIFIED CUSTOMER
Shout out to Mike Lara for his excellent service and kind, patient demeanor!! Work was completed to our satisfaction... My wife and I have found a new "home shop" and look forward to doing business with MK Smith in the years to come.
1/12/2018
Brian S. VERIFIED CUSTOMER
Jennifer Hunt was awesome!! She was thorough in collecting the information on my troubles with the car. She communicated with me the proceduresthe mechanics would do and kept me posted on any updates.