MK Smith employees continue to provide excellent customer service. Jaylan is an exceptional service advisor. I don’t like to take my car anywhere else.
9/20/2023
Lorraine V. VERIFIED CUSTOMER
I tried to take my vehicle to the Cadillac dealership where I bought it. The lack of communication there is not good. I contacted Jennifer to see if I could take my vehicle to her with the extended warranty and she said yes, they got me in right away. Jennifer is the best. She’s a keeper.
9/20/2023
Alberto V. VERIFIED CUSTOMER
Attentive staff and very diligent to find solutions
9/20/2023
Dianne T. VERIFIED CUSTOMER
We were charged $195 for an inspection that resulted in a BS quote of $1,200 for repairs. For two headlight bulbs. We bought the vehicle there to begin with 5 years ago because of their good reputation. I was personally considering buying a truck there in 2 months but the delaer lost my business after today. The $195 inspection fee should be refunded. We will fix the headlight bulbs ourselves.
9/20/2023
Derian C. VERIFIED CUSTOMER
Jennifer was rude and unprofessional. Tech Eric canas was riding around in my truck. Had more miles on my dash that noted on paper. Took it around 930 am. Didn't receive it till 245 pm. Worst experience ever!!
9/19/2023
Lars E. VERIFIED CUSTOMER
Quick service with minimal disruption to the workday!
Awesome job!
9/19/2023
Gwendolyn P. VERIFIED CUSTOMER
Thank you for good service
9/19/2023
Rick S. VERIFIED CUSTOMER
The staff at MK Snith was extremely friendly and knowledgeable.
9/18/2023
Rafael N. VERIFIED CUSTOMER
I’m fully satisfied with her thorough service
9/16/2023
David G. VERIFIED CUSTOMER
Great job and fast service...
9/16/2023
William D. VERIFIED CUSTOMER
The service is great.
9/16/2023
Marrice D. VERIFIED CUSTOMER
N/A
9/16/2023
Ryan D. VERIFIED CUSTOMER
Great communication, friendly and gets everything done I needed the first time. Thanks Jay!
9/16/2023
Mk Smith. VERIFIED CUSTOMER
Excellent
9/16/2023
Steven B. VERIFIED CUSTOMER
Jay is awesome. He is very helpful and took care of a warranty issue without missing a beat.
9/15/2023
Carlton P. VERIFIED CUSTOMER
Very personable service professional. The shuttle driver Mary was as well.
9/14/2023
Maria G. VERIFIED CUSTOMER
Thank you!!
9/14/2023
John L. VERIFIED CUSTOMER
Everyone was extremely friendly and professional. Job well done.
9/14/2023
Gary S. VERIFIED CUSTOMER
Should resume your car wash after service routine
9/13/2023
Andrew M. VERIFIED CUSTOMER
I am new to the MK Chevrolet dealership, and to be honest it hasn’t been a good experience. However my experience with Gary was fantastic, he was everything that I needed and then some. He provided me with some of the best customer service I have had anywhere! Not to mention the best customer care and support that I’ve received from 4 prior employees at MK Chevrolet. I believe that he saved MK Chevrolet from me never returning.
THANK YOU, Gary!