Beside the price and the wait time due to the strike everything else was very good. Jay was perfectly respectful, helpful and understanding.
10/14/2023
Carlos M. VERIFIED CUSTOMER
Jay heard my issue and found a solution. Excellent C8 service advisor
10/14/2023
Leah F. VERIFIED CUSTOMER
Jennifer was very nice and got me out in a timely manner
10/14/2023
Mk Smith. VERIFIED CUSTOMER
Wonderful service.
10/14/2023
Candace R. VERIFIED CUSTOMER
Always friendly service.
10/12/2023
Delia W. VERIFIED CUSTOMER
Gary & the shuttle service were great!
10/12/2023
Harold M. VERIFIED CUSTOMER
I was completely satisfied.
Great, great service from Gary, excellent service from gary.
10/10/2023
Mandy W. VERIFIED CUSTOMER
I was able to get an apt super fast. Jay has always been so friendly and helpful. Had my car done Super fast and always provide great service.
10/10/2023
Cesar G. VERIFIED CUSTOMER
Great service from jay
10/10/2023
Devin M. VERIFIED CUSTOMER
Completely satisfied with jay.
10/10/2023
Barry W. VERIFIED CUSTOMER
Jay did a great job from start to finish
10/8/2023
Jesus M. VERIFIED CUSTOMER
First of all I had an appointment to get a coolant leak fixed. I'm here thinking everything is going to get taken care of and move on from there. That wasn't even the Case, they wasted my Time waiting over 2 Hours just to Find out you Don't have the Parts to Fix My Car and You Did a Diagnostic before to Determine the Problem. Yet doing another Diagnostic when supposably you knew the solution in the first place. This Service Center Dropped the Ball today. Very Unsatisfying.
10/7/2023
Valerie R. VERIFIED CUSTOMER
She was able to get my car done before my doctor appt. Thanks Jennifer
10/7/2023
Hamid J. VERIFIED CUSTOMER
Excellent People and Excellent service
10/6/2023
Sharon T. VERIFIED CUSTOMER
Jennifer has been my rep for five years now. I love her knowledge and pleasantness and professionalism whenever I come there.
10/6/2023
Roger C. VERIFIED CUSTOMER
Jennifer has always been very helpful and courteous. When we called and told her we couldn’t pick our car up due to we were both sick she made us feel very comfortable by telling us not to worry and pick the car up when we were better. We do appreciate her!
10/6/2023
Redekah J. VERIFIED CUSTOMER
It was terrible service I've ever had Chevrolet.
10/6/2023
Paul S. VERIFIED CUSTOMER
Excellent work from beginning to end. Thank you
10/6/2023
Kathie G. VERIFIED CUSTOMER
Jay was courteous and helpful. Helped to resolve a warranty issue.
10/6/2023
Skyler T. VERIFIED CUSTOMER
When my wife came in today for an oil change there were no other service lights on the dash. When she picked up the vehicle and drove a bout a mile from the MK Smith lot messages came on the dash about Traction Control being of and Stabiltrack, as well as the ABS light on. My wife tried to manually turn the traction control on and off with the button on the dash and nothing changed. She parked the car and turned it off for a few minutes and then restarted the car and I came back on again. So she went back to the Service drop off where Jennifer used a diagnostic reader to see that there where now 3 codes coming up, at least one of which was saying that the vehicle could not read the speed of one or more of the wheels. Then Jennifer told my wife that she couldn’t do anything today and that we would have to make an appointment to check it in NEXT WEEK! This is ridiculous, Jennifer read the codes at the initial drop off and again after returning so she knows that they were not the same but did nothing to get the vehicle looked at today. If I were to guess one of the wheel sensors were bumped or disconnected while rotating the tires and checking the brakes during the oil change. I’m sure it’s happened a bunch of time over the years. I can’t believe Jennifer would not offer any other solution than to come back next week.
Please call me to discuss further.
Skyler T