Sierra was a joy to work with. She was able to complete all that needed attention. Thank you. Jose. Ps. Kim and Stacy. ????????
3/27/2019
Bijan F. VERIFIED CUSTOMER
Very professional and most wonderful customer service.
3/27/2019
Monica R. VERIFIED CUSTOMER
Michael Greeted me quickly, and with a very polite smile. You saved it to my concern, and suggested I also get an oil change while I was there. My brakes And oil change we’re done in a timely manner, and my bill was explained to me thoroughly
3/27/2019
John B. VERIFIED CUSTOMER
Disappointed that my vehicle was not washed. My other Ford Dealer does a great job by delivering a clean vehicle after service work. Sierra does does a very nice job with customer service.
3/27/2019
MONICA R. VERIFIED CUSTOMER
Kevin was quick to listen regarding why I was bringing my cat in and the things I wanted to be checked. He was thorough and complete in explanations of what was done.
3/27/2019
Amanda B. VERIFIED CUSTOMER
I was a bit upset about my car not working. Kevin answered all my questions and put my worried mind at ease. Was expecting my car back a week later and was surprised that it was done so soon. Would highly recommend
3/27/2019
David A. VERIFIED CUSTOMER
I am always very pleased with my service at Colley Ford.
3/27/2019
Brian H. VERIFIED CUSTOMER
I’ve dealt with a lot of people even at Colley ford. George is buy far the best service writer and person I have ever dealt with. He actually cares about you and the problem you are having. What ever you do please keep him. My hole family has fords. I will be recommending them to George at Colley ford.
3/27/2019
Dennis S. VERIFIED CUSTOMER
It was fast
3/27/2019
Rene M. VERIFIED CUSTOMER
Excellent service, It’s great to deal with George Keith.
3/25/2019
Rodolfo G. VERIFIED CUSTOMER
It was a good service by Sierra.
Thank you.
3/24/2019
John B. VERIFIED CUSTOMER
Great service.
3/24/2019
Peter B. VERIFIED CUSTOMER
Our paper received from the service department shows the tire pressure was checked and confirmed that all were at 35 PSI for all 4 tires. The car air pressure monitor says only 30 PSI. I am not sure the tire pressure was actually checked.
3/23/2019
DEAN T. VERIFIED CUSTOMER
Thank you
3/23/2019
Dean T. VERIFIED CUSTOMER
Thank you
3/23/2019
Joan B. VERIFIED CUSTOMER
Mr Keith, always provides a positive experience with my vehicle maintenance appointments. Thank you, Joan B
3/23/2019
Donna R. VERIFIED CUSTOMER
But i was alittle surprize that a water pump would go bad with such low mileage and the price was a little over-the-top unbelievable
3/23/2019
Mark S. VERIFIED CUSTOMER
Sierra is awesome.
3/23/2019
Lisa R. VERIFIED CUSTOMER
Sierra was excellent and did everything she could to get my car on time. She made the difference in my total satisfaction! Thank you Sierra! I’ll come back because of you!
3/23/2019
CHRISTOPHER C. VERIFIED CUSTOMER
To be quite honest. I paid a great deal extra for the extended warranty on the vehicle. To be told that the tail light wasn’t covered under the warranty because the cause of the damage couldn’t be discerened between external damage or internal failure is in my opinion, under handed.
I realize Colley Ford only fulfilled the maintenance requirements. But when customer feedback is forwarded up the chain. Please relay my sentiments that this will be the last Ford I purchase.
Respectfully,
Christopher M. Callen
USMC (Ret.)