When my truck was given back the hood was unlatched, odd because I was just having wheels and tires swapped. Fortunately I noticed before I got on the freeway.
When I got home I realized the dealer had kept my lug nuts and center caps for the wheels I had swapped, necessitating a trip back to the dealer I should not have had to make.
Then I noticed they apparently lost or just kept 5 of the 8 valve stem caps that were on the wheels when I dropped them off. A small thing, In combination with the other issues show a gross lack of attention to detail. Making me question Colley Fords ability to safely and accurately service my vehicle. Very disappointing.
3/31/2019
Raul H. VERIFIED CUSTOMER
Great service and communication overall
3/31/2019
Steve H. VERIFIED CUSTOMER
Good job
3/31/2019
Robert S. VERIFIED CUSTOMER
Ok
3/31/2019
Scott S. VERIFIED CUSTOMER
The usual over the top service (10++++)
3/30/2019
Eric G. VERIFIED CUSTOMER
Sierra did a great job adresding my needs and was very easy to deal with. She deserves a raise.
3/30/2019
Sharon A. VERIFIED CUSTOMER
We purchased a great car from Colley Ford. All employees that we have worked with have been very polite and helpful in all of the departments. It was worth the four hour drive for us to make a deal with Colley. They even delivered our car to our house on the central coast. Thank you!!
3/30/2019
Tristin S. VERIFIED CUSTOMER
Michael is always very helpful and keeps me informed on the progress of the work.
3/29/2019
Laura B. VERIFIED CUSTOMER
Yes I was please with the phone calls returned so fast and the overall experience of customer service.
3/29/2019
Alice D. VERIFIED CUSTOMER
Everything was done efficiently, professionally and promptly. Michael as always, kept me informed and up to date .
3/29/2019
Joseph G. VERIFIED CUSTOMER
George is really great to deal with. We reviewed my recent service history and discussed and came to agreement on what needed to be done. Very courteous.
3/29/2019
SHERRY S. VERIFIED CUSTOMER
He was a delight to work with and very very professional
3/29/2019
Mike O. VERIFIED CUSTOMER
Everyone at your dealership including Mike is friendly and nice
3/28/2019
Melissa P. VERIFIED CUSTOMER
Colley Ford is my go to place for any service my car needs. I always get greeted by friendly and helpful people. George is great and I look forward to talking to him whenever I go there. He is patient and answers all of my questions plus he is a very funny guy.
3/28/2019
Ani D. VERIFIED CUSTOMER
Thanks for always giving stellar service.
3/28/2019
Leah I. VERIFIED CUSTOMER
Good customer service
3/28/2019
Sherry S. VERIFIED CUSTOMER
George was very nice and very informative! He explained everything in a way so that it made me understand what was going on with my car. Very professional
3/28/2019
Tyson R. VERIFIED CUSTOMER
Everyone at Colley Ford are always doing an amazing job!! Wouldn’t take my truck anywhere else.