Rafael is making sure all things are handled well and that I am communicated to regularly. I so appreciate his service and Sierra Service. Thank you.
6/30/2021
Emily G. VERIFIED CUSTOMER
Jaime Vega goes above and beyond with his help. I always feel confident that my car needs will be taken care. Thank you.
6/30/2021
Denise M. VERIFIED CUSTOMER
Everything was great except that the windshield washer fluid I requested to have filled was not done.
6/29/2021
Sharon K. VERIFIED CUSTOMER
We had a good experience but had to wait a Very long time !
6/29/2021
Charles S. VERIFIED CUSTOMER
It was great service. The only issue I had was the notes on the service I reviewed when I got home. The notes indicated that my Forester “hesitates” suggesting a misfire or a fuel delivery issue. That’s not true. I have experienced a transmission problem. The car will, while in drive, not engage when proceeding from a stop. It has happened only three times but it was concerning, s” indicating that my transmission was not in good shape.
The service was great and will go back. Thanks!
6/29/2021
Diosdado C. VERIFIED CUSTOMER
Always a pleasure getting my service here. Thanks
6/29/2021
Louis H. VERIFIED CUSTOMER
Victor deserves a raise; he's a credit to your organization
6/29/2021
Anna D. VERIFIED CUSTOMER
Very Friendly staff and knowledgeable with everything we asked. Thanks to everyone who helped us today!
6/29/2021
Aurora R. VERIFIED CUSTOMER
Victor was not just professional but nice and was accommodating. He helped me out and made my appointment go quickly. Appreciate him!
6/29/2021
John V. VERIFIED CUSTOMER
I took my vehicle to a private party to have my wheel inspected the mechanic there suggested i take my car back to dealer ( looks like a defect )after showing me the air leak when the wheel was placed in a tub of water I was not charged and was in and out five minutes. Now, I am very upset about having to wait for an hour at your dealership only to be told the wheel did not have an air leak. Out of curiosity, I asked Vega what method was used to detect the air leak, his answer, they spayed water around the wheel….that was not the answer I wanted to hear!!
6/29/2021
John L. VERIFIED CUSTOMER
Victor was very friendly and professional.
6/27/2021
Not Provided. VERIFIED CUSTOMER
Service was very good. I appreciated the thorough service, including the car wash. I was glad to have the Lyft service, since the service took all day. Jaime was pleasant and efficient. I plan to return.
6/27/2021
Patricia S. VERIFIED CUSTOMER
Very thorough
6/27/2021
Cynthia V. VERIFIED CUSTOMER
Rafael was very helpful, needs a pay raise!!
6/27/2021
Elizabeth D. VERIFIED CUSTOMER
Thank you for the recall safety fixes and free oil change. Jaime was very professional and very helpful.
6/27/2021
Adrian M. VERIFIED CUSTOMER
Jaime was so helpful and treated me with compassion. Thank you for your amazing service
6/27/2021
Edward A. VERIFIED CUSTOMER
Jaime was very professional and courteous, and delivered the car as promised.
6/27/2021
Freddie G. VERIFIED CUSTOMER
The service was excellent. However the service price was a bit much.
6/27/2021
Carolyn O. VERIFIED CUSTOMER
I was very happy with the customer service! Everyone that I talked with was friendly and helpful. I was also glad that I got an appointment soon!
Thanks again
6/26/2021
Jill D. VERIFIED CUSTOMER
Steven was awesome! He was very friendly and always made sure I didn't have any outstanding questions.