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Real Reviews from VERIFIED CUSTOMERS
Jeff R. VERIFIED CUSTOMER
Extremely fast. Very impressed.
7/9/2021
James O. VERIFIED CUSTOMER
Great service and you staff is the best! Much appreciated. Keep up the good work.
7/9/2021
Jeff L. VERIFIED CUSTOMER
Rafael Ibarra did a great job as always.
7/9/2021
John S. VERIFIED CUSTOMER
Victor and your staff are great.
7/9/2021
Susie F. VERIFIED CUSTOMER
Jaime was helpful and got my car back to me in a timely manner.
7/9/2021
Maria Y. VERIFIED CUSTOMER
Steven is professional, well mannered and thorough. He represents Sierra Subaru very well.
7/8/2021
Karen W. VERIFIED CUSTOMER
Mr. Rafael Ibarra has been consistently helpful, His service is excellent. I would like him be my service advisor again in the future.
7/8/2021
Roger K. VERIFIED CUSTOMER
The wait was close to 3 hours for my first service. 2 hours was understandable because it was a day after a holiday (July 4th). It wasn’t until after the 2 hour mark where I checked in to see about my car. They had to bring someone else in to help with mine. Then it was another 30 min. After bring my car home, I noticed a large door ding and contacted my sales person ASAP. He forwarded my email and photos to the SM but yet to hear from her. It was a bad start to my birthday day. Missed my birthday get together because of the delay!
7/8/2021
Alan W. VERIFIED CUSTOMER
Very professional staff and updated me while I was waiting.
7/8/2021
Darlene C. VERIFIED CUSTOMER
Always get great service.
7/8/2021
Elisha G. VERIFIED CUSTOMER
Steven was very helpful and the service was done quickly.
7/8/2021
Adriana A. VERIFIED CUSTOMER
Very helpful and quick service
7/8/2021
Julie Q. VERIFIED CUSTOMER
Rafael Ibarra went above and beyond to help me! His extraordinary service put my mind at ease. I am so grateful for his help and his promptness at addressing my concerns.
7/7/2021
David Q. VERIFIED CUSTOMER
Jaime Vega was very helpful
7/7/2021
Matthew M. VERIFIED CUSTOMER
Victor was amazing. He suggested what i needed to consider. When I mentioned that some of the offered services might be duplicative of items covered under a recent service he checked the history and ensured that I would not be billed for anything recently done. It’s nice to know that my car is up to date on maintenance and not worry about having to work to hard on protecting my cost.
7/7/2021
Jennifer K. VERIFIED CUSTOMER
Service writer did not seems to understand, that, due to the nature of the work that was done; it would be prudent to make sure that the wheels were in alignment. Subaru are extraordinary cars; and with a small amount of additional attention, are impressively durable
7/7/2021
Margarita D. VERIFIED CUSTOMER
Asked for vehicle to be washed, wasn't done. Otherwise was fine with service
7/7/2021
Anthony D. VERIFIED CUSTOMER
Service done on time with professional and courteous staff.
7/7/2021
Denise B. VERIFIED CUSTOMER
Very helpful!
7/7/2021
David T. VERIFIED CUSTOMER
Factory recall was performed quickly. And the drop of and pick up from Lyft was quick.
7/6/2021