It was great service, but it wasn’t extraordinary.. my service time was well outside of the estimated wait time. And the person assisting me in front did not make me feel very welcome.
11/28/2021
Debra W. VERIFIED CUSTOMER
Excellent customer service. Very happy with Sierra Subarau.
11/17/2021
Jesse S. VERIFIED CUSTOMER
Service by Jaime Vega and his team are always top notch! Thank you Jaime!
11/15/2021
Hector M. VERIFIED CUSTOMER
Service was done so quick. Very happy with the fast service and excellent excellent customer service up front. My car runs great, no issues. Thank you
11/14/2021
Pedram A. VERIFIED CUSTOMER
Victor was the man, as usual. Fast and friendly, what more can you ask for?
11/14/2021
Gary W. VERIFIED CUSTOMER
Jaime is always attentive to any issues I have with my Forester and not only explains everything they’ve done to my car but also suggests when I should consider upcoming service work. I like his forward thinking on those matters.
11/14/2021
Sona C. VERIFIED CUSTOMER
Very much so, thank you.
11/14/2021
Anthony S. VERIFIED CUSTOMER
Thanks and Happy Holiday's!
11/14/2021
Yingchiu W. VERIFIED CUSTOMER
Victor is very professional and polite!
11/14/2021
Daniel H. VERIFIED CUSTOMER
Very Professional
11/14/2021
Lillian A. VERIFIED CUSTOMER
Rafael is an extraordinary example of excellent customer service!!!! He goes the extra mile for his customers!!!! He is an employee that should be recognized as exemplary and should be a valued employee! My experience was great and I left completely satisfied.
11/13/2021
Delianne W. VERIFIED CUSTOMER
Rafael was helpful and friendly. A painless experience, I’ll be back.
Thanks,
Delia Wing
11/13/2021
Wilson C. VERIFIED CUSTOMER
Good
11/13/2021
Noelle M. VERIFIED CUSTOMER
Thank you for expediting the process!
11/13/2021
Tim M. VERIFIED CUSTOMER
Yes, Victor and the team keep me in the loop, and I really appreciated it.
Quick note- please stock water for guests that have to wait more than an hour. I was there for 7 hours, no water. Just a suggestion. Don’t give me any COVID19 excuse please!
11/13/2021
Lukas M. VERIFIED CUSTOMER
Simply amazing!
11/12/2021
Lina L. VERIFIED CUSTOMER
Victor is amazing! He kept me updated. He answered every question I had. He reassured me my car is in good hands and he made sure I was taken care of. He had great communication. I didn’t feel like I left stranded or I had to figure out my ride situation. This guy is amazing asset.
11/12/2021
Bryant B. VERIFIED CUSTOMER
Jaime is your best service asset, period.
11/12/2021
Thomas S. VERIFIED CUSTOMER
Thanks for a quick service
11/12/2021
John B. VERIFIED CUSTOMER
Victor was courteous and worked hard but unfortunately my entire visit was poorly managed and we discussed with Candis too. After arriving promptly at 7:15am for a 730am appointment, at approximately 1030, I asked for a status update. Moments later Victor drove my car to the drop off area and instead of it being done, he told me the child car seats needed to be removed so the tech could get to the fuel pump - three hours later and only my oil has been changed and WHY wasnt I asked upon arrival to remove my car seats. The tech also didn’t relatch my rear seat belts - poorly executed all the way around.