Vince provided excellent customer service! It was my first visit and I will definitely be back.
9/28/2019
Stephen M. VERIFIED CUSTOMER
Vince was great to work with and everything was done to my satisfaction
9/28/2019
Jocelyn C. VERIFIED CUSTOMER
He was very helpful. Should hire more people like Vince. He had a great attitude and delivered my needs at all points. Very satisfied with my visit. Keep it up !
9/28/2019
Lucina I. VERIFIED CUSTOMER
My husband took my odyssey Thor oil change and he was very happy with the service thanks Vince.
9/28/2019
Shirley Louise. VERIFIED CUSTOMER
Kevin was great , he kept me updated as to what was going on with my vehicle .
9/26/2019
Silvia G. VERIFIED CUSTOMER
Seguimos con el mismo problema ?
9/26/2019
Angela W. VERIFIED CUSTOMER
Excellent customer service
9/26/2019
Merced B. VERIFIED CUSTOMER
Very fast and efficient service provided kevin and the entire Sierra Honda Service Staff. Definitely will return for any service or warranty needed on my vehicle.
9/26/2019
Aldenia A. VERIFIED CUSTOMER
Very tentive and prompt will be coming back for future service for excellent customer service.
9/26/2019
Robert R. VERIFIED CUSTOMER
Everything was well done, can’t think of anything that could be improved upon!
9/26/2019
Steven L. VERIFIED CUSTOMER
Excellent, friendly service...didn’t push any other unnecessary service which my last vehicle’s service department did! (Ford) Good communication and fast.
9/26/2019
Linda B. VERIFIED CUSTOMER
Great service all the way around!
9/26/2019
Jose R. VERIFIED CUSTOMER
Tina definitely takes care of me when I take my Van for service that's why sometimes I don't mind waiting for her to help me because she also knows my car very well and suggests the things I should do to my car to keep it running smooth. Can't thank her enough for doing an outstanding job when taking care of my car and her friendly and positive attitude it's definitely a plus and a pleasure to work with, thank you again...
9/25/2019
Tim K. VERIFIED CUSTOMER
Excellent service
9/25/2019
Gloria R. VERIFIED CUSTOMER
He's awesome. You should be grateful you have him to represent your dealership.
9/25/2019
Williams O. VERIFIED CUSTOMER
Great service, thank you.
9/25/2019
Larry P. VERIFIED CUSTOMER
Just glad everything was done on time
9/25/2019
Billy Jack. VERIFIED CUSTOMER
Awesome guy, I hope i get him everytime.
9/24/2019
Diana S. VERIFIED CUSTOMER
There’s a gentleman that works in car services, every time I have gone in the past including today he has been very standoffish. Not very welcoming. When I first enter and say I’m there for a car service he says he’s busy and someone else will help me (it never fails). Today after that the Asian gentleman that was there helped me and took my appointment said that I was appointed (which happened to be the standoffish guy). Even after being told that he was supposed to help me he was not happy, and seemed like he wanted to still pass me off, and asked if I even had an appointment. Again I said at noon. He looked me up (finally) and realized he was actually assign to me. Although this time after an hour long wait to see what was wrong with my car he did go and check why it was taking so long. He was a bit more helpful towards the end today.
9/24/2019
Joelle D. VERIFIED CUSTOMER
Vince was wonderful and this was out of his control but I was there for over 2 full hours for a simple oil change!!! Are you kidding me?? I can go to Jiffy Lube on my lunch break and get the exact same service (tire rotation and all!) in 20 minutes!!!!
Vince said after 3pm there’s only 1 guy in service!!! What’s wrong with you, Sierra Honda?!?!?!?! Galpin Honda in the valley is 100 times better than you guys. They’re on the ball. Great customer service too! And never a 2-hour oil change!!
What terrible terrible service. A real nightmare for your customers. Shape up!!!