Sierra Honda Auto Repair Service Center

Tina was efficient and pleasant. Thank you Tina. I was in and out in 1 hour 7 minutes. I was not happy with your telephone response. I left two messages with my phone number and I have had no response. Poor customer service.

Best service from an Auto dealer ever

Thank you for your wonderful job

I am satisfied the car was fixed but not sure about the service. It seems like I was a **** for requesting more details on when a part would be available. I do not plan on coming back to Sierra Honda

Kevin did an amazing job and I look forward to coming back for my next service

Kevin Eng was very nice and friendly. Although it was a busy morning, he made sure I got the best customer service and gave me his full attention. I am beyond satisfied.

Great service.

Tina explained will and answer all my questions.

I was very happy with Tina Ming as my technical advisor. She delivered excellent service.

Great service

Kevin is always looking out for what’s best for me and my CRV

Unfortunately, my credit card was charged 3 times for the service I received. I am disappointed to have had this happened. I feel inconvenienced to have to call and correct this.

I am very happy and appreciate yours Sierra Honda 'excellent service of Mr.Vance Tran???? I ' ll keep yours Honda Co. also recommend my family and friends for yours Sierra Honda of Moronvia co. Thanks so much ! Greetings regarding Jina W

Robert...he really upset me today. I left a voicemail for a manger to give me a cal back after I left but nobody did. He straight out lied to my face. He can to the waiting room around 1:10 to give me recommendations from the mechanic and then told me my car should be ready in 15-20 minutes. I waited. I replied back to the Sierra text around 2 pm to ask if my car was ready. No response. I started walking to the service desk to ask and noticed my car is parked where they’re normally parked after service is finished and thought oh great!! I go inside and ask if mycar is almost ready since once I again I didn’t receive a reply from sending a text. To my total dismay, excuse my lanaguage but I get a total **** answer from Robert. He said it’s almost ready. The mechanics are cleaning the engine and other stuff....remind you...I saw my car parked where they’re not normally parked when service is done!! Not only did I wait longer than what he said I would...but he totally lied to my face. I was so mad. I stayed quiet instead because I was ready to cuss him out for lying to my face. This is the first time I felt like I couldn’t no longer trust someone from your service team. I purchased my car from your dealership and have been taking that car there for 8 years with no complaints til now. I still want a manager call back and plan on complaining on every social platform there is about Roberts **** answers. I hate being lied to my face.

Good service

Today's visit was a total disappointment, my service advisor Kevin Eng is the real reason I wouldn't want to go back to Sierra Honda. I've been getting my vehicle serviced there for 4 years. He was argumentative, unapologetic and overall disrespectful..

Excellent! Thanks to Adam. First time in Sierra Honda fast and good service. Very satisfied.

Robert provide excellent service

Tina is great! Thanks.

Kevin was punctual and very courteous and addressed the issues quickly. Great service.