David is the best service manager I have ever worked with....period. His level of expertise, knowledge, and concern are far above anyone else I have worked with for any car I have owned. Excellent job, David, and thank you.
5/26/2018
Connie S. VERIFIED CUSTOMER
Awesome and fast
5/26/2018
Daniella M. VERIFIED CUSTOMER
Excellent costumers service
Thank you.
5/26/2018
Michael . VERIFIED CUSTOMER
Robert treated me like a valued customer. He made sure I had a car to get to and from work while my car was being serviced. He also took the time to explain the service my car was receiving and explained several repair options. I would highly recommend Robert to any future customer.
5/26/2018
Ruth M. VERIFIED CUSTOMER
Thank you again for yoir concern fpr my safety and my finances. Zft
Dr
Ruth M
5/25/2018
Ruby A. VERIFIED CUSTOMER
Top notcj service every time at Surprise Honda
5/25/2018
Marian . VERIFIED CUSTOMER
Very curteous. Prompt serbice. I love you eaiting area becsuse it is vomfortsble snd smells good instead of chemical ofors.
5/25/2018
Mike M. VERIFIED CUSTOMER
Took a litter longer than expected
5/25/2018
Stacy C. VERIFIED CUSTOMER
I appreciated David’s help on getting me out within a hour
5/24/2018
Donna J. VERIFIED CUSTOMER
I had a very unpleasant experience on Saturday, May 19 . My family was going to go on a road trip to Nevada for a little vacation . We wanted to get a vehicle checked out to make sure that we were good for the drive . I was told I needed to do the following . Rear brakes the battery and an alignment on the vehicle to ensure safe trip . It was until later that I found out none of those things were wrong with the vehicle . I went as far as going to a couple different people to double check the vehicle . I was told there was absolutely nothing wrong with the listed items they said needed to be done . After bring the vehicle back in to have it rechecked it was confirmed there was nothing wrong . Your dealership may need to consider re-training the mechanics looking at peoples cars. As I said when I was there I will buy another car from Honda they are in my business for life . Rob your general manager Douglas your used car manager and Terry our sales person took very good care of us and they are in our business for life . I have not yet decided if I will return to your service department . I’m sure everything is noted if you need further answers to questions about my experience . My phone number is ****-****-xxxx if you have any further questions . Thank you Thomas and Donna J
5/24/2018
Angelo M. VERIFIED CUSTOMER
Max is an excellent advisor and I appreciate his knowledge and service.
Have a great day!
5/24/2018
Jerry A. VERIFIED CUSTOMER
Everyone there were was very professional,friendly and very fast getting information back to me! Great Job.!
5/24/2018
Wenping C. VERIFIED CUSTOMER
I should have known your service earlier before I bought my new car from other dealership. Your genuine willingness to solve your customer's problems was amazing. Thank you.
5/24/2018
Nic S. VERIFIED CUSTOMER
great service again.
5/24/2018
Sara B. VERIFIED CUSTOMER
Diana was courteous and friendly! Explained everything and kept me up-to-date on my vehicle
5/24/2018
John P. VERIFIED CUSTOMER
Fast and sympathetic to our pr0ble.m thank you again max.
5/23/2018
Ryan M. VERIFIED CUSTOMER
Rob & Marty were awesome. My Accord's A/C was acting up and it would not act up for Marty. I came over and Marty and I went for a drive and we were able to get it to act up. Marty figured out the problem and now the A/C works great. Marty & Rob were both amazingly friendly and a pleasure to work with.
The shuttle drivers were also fantastic.
You have earned my trust and we will continue to bring the car to Surprise Honda.
5/23/2018
Abraham O. VERIFIED CUSTOMER
Awesome Job! Great work, problem solving and fixing issues.