Dave was very thorough and informative about at least 5 more questions I had about our Honda and your rental program.
4/4/2021
John T. VERIFIED CUSTOMER
Very good service
4/4/2021
Glenn B. VERIFIED CUSTOMER
Mike and Honda did a great job! My Honda was thoroughly serviced and Mike reviewed each completed task in detail and answered all my questions. My Honda was ready about an hour early. I will definitely return to this dealership in the future.
4/3/2021
Laura G. VERIFIED CUSTOMER
If it were not for working with Mike on each of my service appointments, I would truly dread each visit. Nothing is fun about getting your car worked on and spending the money needed to keep it in top shape, BUT Mike makes each visit a joy and honestly fun. His easy going and friendly nature along with his vast knowledge of everything mechanical is amazing! Mike is one of Surprise Honda’s greatest asset!!
4/3/2021
Bobby L. VERIFIED CUSTOMER
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4/3/2021
Sandy V. VERIFIED CUSTOMER
Thank you! Good job
4/3/2021
Jorge V. VERIFIED CUSTOMER
Alfredo was great, No issues, he took care of my car.
4/3/2021
Brandon M. VERIFIED CUSTOMER
Great service from David.
4/2/2021
Christine U. VERIFIED CUSTOMER
Al always goes above and beyond to get work done on my car at a timely manner. Always keeps me updated on status
4/2/2021
Nove R. VERIFIED CUSTOMER
Levi can go **** off. You stupid self centered sociopath.
You owe my 3 and half hours of my time you wasted
You stupid **** you didn’t even know simple English comprehension
I said both of my doors don’t open even with the door actuator does work.
Of course he didn’t listen and assumed it was only outer door handle.
Because he didn’t listen. He says that the door panel will brake and crack because it’s old plastic. If it breaks then he said he’s not liable. Guess what mother **** I’m not the one breaking it so why the **** should I pay for something I wouldn’t damage ? He has no common sense or sort of logic.
Tells me to leave the stealership. The more I see this pattern I really getting to hate the ethics of service at Honda stealer I never once had good experience at any Honda except for Honda parts counter. James is very cool guy Alex is also cool and Mr Vern is also helpful. Never gives me an attitude unlike immature Levi needs to grow the f up. All he cares is about money go **** off.
4/2/2021
Alex T. VERIFIED CUSTOMER
Larry was extremely helpful, kind, and answered all my questions. 10/10 would revisit
4/2/2021
Omer S. VERIFIED CUSTOMER
Alway great service from Mike.
4/2/2021
Cheryl C. VERIFIED CUSTOMER
You said it a job well done. David always takes good care of my car.
4/2/2021
Roman K. VERIFIED CUSTOMER
David **** is simply the best! I completely trust him to service my vehicle.
4/2/2021
Dennis S. VERIFIED CUSTOMER
David is very thorough and very thoughtful.
He went beyond to explain what the service entailed.
I was very impressed and thankful for his understanding of how I felt.
4/1/2021
Robert D. VERIFIED CUSTOMER
Levi went above and beyond on this visit to fill out the forms and spend the extra time needed to get our A/C repair covered by warranty when we were slightly over 36k miles, His efforts are greatly appreciated.
4/1/2021
Nicole I. VERIFIED CUSTOMER
Nathan was very polite and professional. Got an appointment right away which was amazing. Thanks again.
4/1/2021
Martie B. VERIFIED CUSTOMER
David **** is my service tech from Arrowhead Honda to Surprise Honda. He Always keeps you informed during your wait and let's you know how the repair timeline is progressing. David assesses the cost and wait time as he writes up your order. He also checks on the warranty or your extended warranty to see if it will cover the repair. As a retired female who lives on a tight monthly budget, I Need to know everything before I proceed. That's why I TRUST David to tell me upfront so I can prioritize the things that need immediate attention and those I can take care of on a future appointment. Trust alone is why I'm happy to return to Surprise Honda and David **** for all my maintenance issues on my 2014 CRV!!!
5 Stars again for David!!!