Nice Service Advisers. Steve told me what I needed besides the oil change. New cabin and air filters. No problem I expected that living in Arizona. He gave me a call back to bring car the back for something the tech forgot to do. I did not look at my phone till I came home. I live in Goodyear. No big deal I will just bring it in after I work on Friday. My job is in Verrado which is closer than Goodyear. Nice waiting area.
12/17/2021
Roberto T. VERIFIED CUSTOMER
Nathan was very friendly and informative every step of the way, it was my moms vehicle and the elderly tend to worry extra but he was quick with returning calls and updates on the work. 10/10
12/17/2021
Paul P. VERIFIED CUSTOMER
Mike got my dead battery at the end of the day issue fixed quickly. He also had the hood latch recall taken care of, so I do not need to make another appointment to do that. I greatly appreciate his efforts on my behalf.
12/16/2021
Gary L. VERIFIED CUSTOMER
We will not take our vehicle to your service place again!
12/16/2021
Lisa M. VERIFIED CUSTOMER
Mr. **** was very professional and helpful great customer service thank you
12/16/2021
Scott N. VERIFIED CUSTOMER
Another great job Nathan. Thanks for taking care of my wife and staying late to get our car repaired.
12/16/2021
Jose D. VERIFIED CUSTOMER
Nathan is an excellent service advisor.
12/16/2021
Deb K. VERIFIED CUSTOMER
Mike is always very professional. He gives you the best deal that he possibly can. He answers all your questions and he is honest. He’s not a phony.
12/15/2021
John W. VERIFIED CUSTOMER
Everything was great, service and repairs
12/15/2021
Mary W. VERIFIED CUSTOMER
Customer service was excellent! I asked about the wait time when I arrived and was quoted about an hour and a half and my car was ready before that which was great. Michael went over everything in detail with me and I greatly appreciated that.
12/15/2021
Fred S. VERIFIED CUSTOMER
Very good job. Professional and attentive to what needed to be done. Thank you sir for your professionalism.
12/15/2021
Jerry G. VERIFIED CUSTOMER
Levi is a great ambassador for Surprise Honda, knowledgeable and friendly. Makes you believe that your an important customer
12/15/2021
Alfonso R. VERIFIED CUSTOMER
Great fast service and Michael was a great help when it came to explaining the services required and what is needed on my vehicle. Thank you.
12/15/2021
Abby H. VERIFIED CUSTOMER
Levi is so kind and very helpful!
12/14/2021
John F. VERIFIED CUSTOMER
Levi is awesome
12/14/2021
Dennis D. VERIFIED CUSTOMER
Knowledgeable, good personality, will comeback
12/14/2021
Joan B. VERIFIED CUSTOMER
Great service. I mistakenly turned up a day early and they were considerate and just processed to help me without even mentioning I was a day early
12/14/2021
Jim M. VERIFIED CUSTOMER
Now that Dave is the service manager I tried Al as my advisor. Both of these gentlemen are an asset to your company. Each represents your company in a professional manner while extending great customer service.
I’m a person that doesn’t extend compliments easily. I can truthfully state there is one individual that works in another area at your dealership that has been with your company for several years, due to my experience with him I will never do business with that section of your company.
That said, due to my experience with Dave, and now Al, I will be returning for my in-going maintenance on my vehicle.
12/14/2021
Dave F. VERIFIED CUSTOMER
Nate is great!
12/14/2021
Kathy G. VERIFIED CUSTOMER
Al has always been professional and friendly. Excellent follow through.