Service provided as requested in a timely and professional manner. Very pleased with service consultant. Michael was pleasant and very helpful. All my questions answered effectively.
1/15/2022
Mary W. VERIFIED CUSTOMER
Michael is always great to work with! He always explains everything to me and let's me know what needs to be done or I should be prepared for at my next visit.
1/15/2022
Ron H. VERIFIED CUSTOMER
Satisfied
1/14/2022
Bill D. VERIFIED CUSTOMER
Michael was friendly and professional!!
1/14/2022
Beth G. VERIFIED CUSTOMER
Always professional and informative.
1/14/2022
Stacye T. VERIFIED CUSTOMER
Nathan takes superb care of us each time we come in. Today, I was using a wheel chair to care for a recent sprained ankle. He told us the service would be about 90 minutes and it took 80 minutes! Instead of yelling our name out for us to come up to his counter (like the co-worker to his left), he came over to where we were sitting to tell us our car was finished and when we were ready we could check out. Nathan is considerate and darn good at his job!!!!!
1/14/2022
Sandra O. VERIFIED CUSTOMER
What I was told would be done was, and for the price quoted. Thank you! Now Honda, just correct the glitch in the NAV system clock for 2009 or earlier vehicles!!!
1/14/2022
Casillas C. VERIFIED CUSTOMER
Service experience was great. Took my car in for an oil change and a recall service. My car was washed which was a nice touch. Very friendly staff. We are happy with our experience, thank you.
1/14/2022
Gshea H. VERIFIED CUSTOMER
This is my second Honda and I’m new to Arizona. The service guys are very nice and welcoming. I felt very comfortable there and their customer service is impeccable
1/14/2022
Robert F. VERIFIED CUSTOMER
Nate was great! My first time at the dealership and he was very friendly and helpful.
1/13/2022
George D. VERIFIED CUSTOMER
Always top notch!
1/13/2022
Roman K. VERIFIED CUSTOMER
Looking forward to working again with Mike.
1/13/2022
Terri B. VERIFIED CUSTOMER
He was great. I know Dave is now a Manager and I was turned over to Stephan but I told him he was a great addition to the team
1/13/2022
John B. VERIFIED CUSTOMER
Great service here team, looking forward to doing business with Michael Tomollan again.
1/13/2022
Louis A. VERIFIED CUSTOMER
Levy is amazing
1/13/2022
Joseph C. VERIFIED CUSTOMER
In a word, I was Impressed. I base my evaluation of a Company by the way problems are handled. Today, when he was presented with my concerns of labor charges, Stephen took my defense and resolved the issue professionally in my favor. He, along with the Sales and Financial team, have confirmed our choice to make our purchase with Germain Honda.
1/13/2022
Merritt H. VERIFIED CUSTOMER
Arrived early. Was greeted immediately, processed and completed sooner than expected.
1/12/2022
Eileen B. VERIFIED CUSTOMER
Steve texted plus called me when my car was ready. He was very pleasant.
1/12/2022
David T. VERIFIED CUSTOMER
Nathan **** was awesome.
Made my experience a breeze.
Informative, kind, and most of all punctual.
He delivered 100%.