The service staff was professional and courteous.
The technicians cleaned the oil off the engine. I was impressed. They went above what I expected from other service centers.
Great Job DCH!
Rob
3/20/2017
Christopher Shawna. VERIFIED CUSTOMER
I was unhappy they dont wash your car anymore. I had plastic stuck to seat and i feel that it took to long to be serviced. Staff was friendly. I ended up paying almost 3300 dollars for a heater core and a water pump leak.
3/20/2017
Edward K. VERIFIED CUSTOMER
The firmware upgrade was performed perfectly!
3/19/2017
Graeme S. VERIFIED CUSTOMER
Yakov is great. Very knowledgeable.
3/19/2017
Frank G. VERIFIED CUSTOMER
Very good
3/19/2017
James R. VERIFIED CUSTOMER
Performed custom AC service as requested. Good attitude. DCH needs to offer a AAA member discount as service prices are bit high.
3/18/2017
William A. VERIFIED CUSTOMER
Gets better every time.
3/18/2017
Monty C. VERIFIED CUSTOMER
You are welcome....
3/18/2017
Guillermo A. VERIFIED CUSTOMER
I waited over 45 minutes to check my car in. I was told there were no loaner vehicles. Then while I was waiting in the waiting room, 4 people came in after and were given loaner cars. These were all people that were checked in after me.
Also, I dropped my vehicle off at 9:30 am with an expected call back before noon and I didn't get a call back until after 2:30pm. This meant that I didn't get any work started on my car until 3pm.
I will have to say that Jordan did redeem himself at the end of the day. He was able to get me into a rental and did deliver on getting my car before noon the next day.
3/18/2017
Martin S. VERIFIED CUSTOMER
:-)
3/17/2017
DENISE S. VERIFIED CUSTOMER
I was going to wait till we got home to write a letter but I've never felt so good about spending that money for a repair. Chris really made me feel getting my car fixed was his priority. I was amazed at the size your dealership and how well it was run, and at the same time, I got the personal attention I needed to get the job done so I could get on the road the next day. Thanks again, Chris!
3/17/2017
NIKODEM W. VERIFIED CUSTOMER
Great overall service, no pressure tactics. Was treated with curtesy and buying an used vehicle was a pleasurable experience. I would recommend DCH and the staff to family and relatives!
Keep up the good work!!!
V/R
Nik Wawozny
3/17/2017
WILLIAM N. VERIFIED CUSTOMER
Armel had a great attitude and was good to deal with in all aspects.
3/17/2017
STEPHEN B. VERIFIED CUSTOMER
Work was done fine. I don't feel charges were completely explained, even after I asked on each specific item.
3/17/2017
BRANDON L. VERIFIED CUSTOMER
A car wash on the outside would have been nice.
3/17/2017
MARIE B. VERIFIED CUSTOMER
James was very helpful!
3/14/2017
LEE P. VERIFIED CUSTOMER
Very friendly and professional staff.
3/13/2017
MARTY S. VERIFIED CUSTOMER
:-)
3/13/2017
LINDA L. VERIFIED CUSTOMER
Very fast service. Very satisfied
3/13/2017
BRANDON D. VERIFIED CUSTOMER
Chris always does a great job at keeping me updated on the progress of my vehicle maintenance. Great Guy!
Roger, one of your courtesy drivers, is always a pleasure to ride with. His vast knowledge on quite a range of subjects makes him a great conversationalist for the usual mundane drive to or from the dealership.