Hardin Honda Auto Repair Service Center

Super fast and great service.

Simon was great. It felt good driving off and knowing that my car was up to date. Thank you.

Adrian was very helpful and mindful of the situation and explained everything very well. Very thankful for him and for going out of his way to give me options.

Every good

Everything was great, thank you!

Alfredo was super communicative, providing updates unprompted. He was friendly, and offered tips on car repairs and maintenance that I really appreciated. I had a bad service experience with Honda in Long Beach so it was refreshing to try somewhere new and have an excellent customer experience. Kudos to Alfredo!

I am not pleased with the service Chris Montag provided. I felt he was demeaning & made sly unnecessary comments. When I got there, Chris said they can only do the maintenance service when it’s at 15%. I informed I was there before when it was at 40% & a staff said I will have to come back around 20-30%. I obliged as I was following the maintenance schedule. When I told. Chris about my previous visit, he said that staff told me wrong. He went ahead and accepted my vehicle. I told him I’m not in a rush since I may not be back after 4 pm. He said to make sure to be back by 4:30 as they close at 5 pm. I told him the website shows 6 pm. He points at the sign on the door & says 5 o’clock. I left and returned before 4. Again assisted by Chris. I inquired about the loyalty program from the website & he said every other service is free (which I knew about this as I have another car purchased from Hardin) . I inquired more details about the description on the website and commented that it seems misleading as it does not say every other service is free. He than made a comment, no one else found it confusing. I do not appreciate Chris’s sly remarks. I left very unsatisfied with tis service. I had another encounter with him from another time & he was not helpful and directed me to see another staff who was helping me a few days before. I returned to Hardin to purchase my 2 nd car because I was very satisfied with how I was treated as a customer. Unfortunately, the poor customer service from Chris dampened my experience. I hope my future experience will be different & would prefer not to be assisted by Chris in the future.

Zachary Nyman is courteous and informative. He was quick to order the part needed, and was able to correct the problem quickly, scheduled service immediately. I appreciate being able to contact Zach and appreciate his attention. Many thanks!

Excelente

Simon was very nice

They were fair and thoughtful

Zachary was great! He made my servicing a smooth experience. He is professional, friendly, confident and kind. Thanks so much!!

Friendly and good service t

I’ve always had great service at Hardin Honda. I waited for my vehicle and it was done on the time they promised. Thank you for the awesome service I received. Drina A. R.

Service, time and costs were explained in detail before the work was started. Everything was completed as detailed.

They have great customer service

Juan took the time to explain my concerns to where I understood.

Very nice polite man . Greeted me nicely and listen to what I came in for and I never felt like I was going to get offer and force to buy or do than more service to my car. He was nicely to let me know how approximately the Waite was and made the visit very enjoyable

Simon is Amazing!!!! He is always ready to answer all my questions regarding my vehicles. He is proactive on checking to make sure my vehicles get all the servicing they require to run appropriately. Honda is very fortunate to have such a wonderful advisor such as Simon, because of him I always recommend Honda Hardin Express to all my friends who own Hondas. Simon is an asset to Honda Hardin.

Chris is informative and efficient. He continues to help me take great care of my Pilot. He is the only reason I remain committed to having my serviced at Hardin. I’m very glad he is a part of your team.