Hardin Honda Auto Repair Service Center

I am so upset over the treatment I received. I made an appointment last week for my first maintenance check up and oil change on my brand new 2020 Honda Accord. The app and the websites for Honda are incredible to use i love them but the service that is promoted is not the service I received. When I arrived I was greeted by a blonde woman (later to find out she's the assistant manager) as I was telling her that I was there for my first maintenance checkup and oil change she cut me off and sent me to another location across the street. As she started to walk away I said to her that I had an appointment, and she said "it doesn't matter, go over to express". The express area was not express at all, there were five cars waiting and no one insight. Waited about 10 minutes, finally someone came out and assisted the other people first. When someone finally assisted me, they told me they do not have appointments in that area, it's first come first serve. The appointments are only in the area I first went too. Noticeably upset Cesar made every attempt to help me and get me in and out, however he did forget to ask me for the Key and after making it all the way to work, I had to turn back around to drop off the key. I went to Hardin Honda because it's local and convenient, Metro Honda had offered me Free first maintenance and I didn't take it there because it's 20 mins from home, but next time I am definitely going to Metro Honda. The drive is worth good service.

This was refreshing to find a dealer that didn't try to take advantage and just serviced my old Honda. Super professional and fast in and out. Thank you ! For sure coming back

Always very helpful and professional

I love Honda . All the people are very friendly always get the best service.

Darin was once again great to work with, took his time, and even set up the next service on another of our Fits which has a recall service coming

I have had all my 2010 Honda Fit service done by Hardin Honda because I want it to last as long as the 235,000 miles on my 1993 Honda Accord wagon. I appreciate the explanation provided by service writer Cezar Melena, reinforcing my confidence. (And I like his artistic abilities.)

Very friendly and professional. Totally different from the last Honda person I had to interact with.

Very kind thank you

Typical I dread taking my car to get serviced and even more so in the current state we find ourselves. However, Alfredo made this experience smooth and fast which is much appreciated. Thank you

Very nice from the first meet at my van to the end of getting my van back. Keep me updated on all progress.

Kari was amazing! She helped very quick and provided me with all the information I would need when picking up my vehicle

Quick and efficient. Chris was friendly and helpful.

Chris explained the problem I was experiencing with my vehicle with confidence and professionalism. When he wasn’t certain about one of my questions he sought the advice of the specialist. I give him high marks for not just guessing to pass me off but shows he cared. Thank you Chris.

Wish I could have received a loaner or some kind of Lyft credits but I get it

Great experience, thank you.

Thank you I really appreciate all the help and also noel he have a very good customer service he did an amazing job

Honest and fast work. Extremely satisfied with Darin’s quality of work!

Darin always provides the highest level of customer service!!

Naeil was extremely helpful and very friendly. He was transparent about what was going on and went above and beyond to help get the job done.

Juan was friendly courteous and kept me well-informed at each step along the service. I was in and out quickly efficiently and with a smile on my face