Great customer service from Skyler and the service team.
3/6/2024
Danielle M. VERIFIED CUSTOMER
William was amazing! I had an issue with my car that another dealership completely overlooked! With that being said I am an extremely satisfied customer and will be returning.
3/6/2024
Ricardo G. VERIFIED CUSTOMER
Mr. Jason Caudill provides excellent customer service. He has a great personality!!!
3/6/2024
Olga M. VERIFIED CUSTOMER
Tony it’s great, great customer service????????
3/6/2024
Miranda B. VERIFIED CUSTOMER
Jason is the best! I only ask for him because he’s always so pleasant to work with and has an answer for any request, from warranties to service he’s goes above and beyond to help!
3/6/2024
Alvaro Alexander. VERIFIED CUSTOMER
Jason was professional but says 2 hours and wait for 3:30 hours and don’t even wash my car.
3/6/2024
Sherry K. VERIFIED CUSTOMER
Tony, has always taken good care of my vehicle. Personal and friendly.
I will continue to bring my Toyota there for service.
3/6/2024
Branden T. VERIFIED CUSTOMER
He is professional and on time.
3/5/2024
Michael R. VERIFIED CUSTOMER
Service was great thanks for everything
3/5/2024
Brian S. VERIFIED CUSTOMER
As always, Edward and the service team has been very courteous, professional and efficient with our 4Runner maintenance. Completed well before time proposed and right the first time.
Great job by all as always.
3/5/2024
Michael K. VERIFIED CUSTOMER
Skyler was great. The process took way to long for having an appointment.had a 1:30 appointment and didn't get out til 4:45.
3/5/2024
Kathleen H. VERIFIED CUSTOMER
Tony was positive , friendly and honest. I was just a little disappointed that my right front tire sensor was broken on my over 3 hr tire replacement and then had to come back for another 2+ hrs to replace. My husband has Alzheimer’s and I only have so much time to get errands done.
3/5/2024
Patricia C. VERIFIED CUSTOMER
My appointment was at 1pm with Skyler.
I arrived at 1:05pm and Skyler was not at desk but that he would be there shortly, after waiting about 5 to 10 minutes Kevin two desks over offered to help check in.
Checked in and services needed offered and headed to the waiting room. About 2:48pm I received a text for an additional service and I went to Skyler for questions but he didn’t know what I was asking about then asked if I had worked with someone else and said Kevin, Kevin also didn’t know and finally I was told to go to William for help. My question was answered and then just waited for my car to be ready. The reason I was unhappy is not knowing who I had to go to for questions, was it Skyler was it Kevin was it William, I had an appointment with a specific person but then that person was not there and I was all over the place. I was a bit upset about that. What really made me more upset was when I got my key back and went to my car. The plastic cover on the seat was not removed, the paper mat was not removed and my car did not receive a courtesy wash. That is why my response to quality of service is No.
3/4/2024
Sheila H. VERIFIED CUSTOMER
wait time was way to long. had an appointment and was there over 2 hours.
3/4/2024
Leni C. VERIFIED CUSTOMER
Kevin Foster and Anthony Shemp were very helpful and professional
3/3/2024
Melvin R. VERIFIED CUSTOMER
Thanks for letting me know everything about my car appreciate it I can take care of it next time
3/3/2024
Labrenda T. VERIFIED CUSTOMER
Gosch Toyota service department is amazing. The staff is courteous and up front with the type of maintenance my car needs. I have been coming here since I purchased my Toyota five years ago.
3/3/2024
Carlos U. VERIFIED CUSTOMER
N/A
3/3/2024
Jose S. VERIFIED CUSTOMER
Friendly guy and helpful
3/3/2024
Carolina F. VERIFIED CUSTOMER
Always great service, I won't go anywhere else.
HI FIVE to Kevin for being professional.