Great customer service went above and beyond always kept us informed
Very friendly I highly recommend him as a person you can trust
9/13/2024
Alexandria A. VERIFIED CUSTOMER
I very much appreciate how smooth my check in and check out was today.
9/13/2024
Jerry M. VERIFIED CUSTOMER
Well done Kevin
9/13/2024
Elizabeth M. VERIFIED CUSTOMER
Good customer service
9/13/2024
Luis D. VERIFIED CUSTOMER
I got a very good service on my vehicle, everything was on time.
9/13/2024
Edmond Francis. VERIFIED CUSTOMER
Toyota was very, very good. Thank you for being the best that you guys are
9/13/2024
Nancy R. VERIFIED CUSTOMER
I don’t like the way Toyota uses the maintenance required button in your car so that it forces you to come in even when you don’t need the service. My example was an oil change which is every 4000 to 5000 miles. The synthetic oil I use can go up to eight or 9000 miles. And yet the maintenance light comes on and won’t be turned off unless I get the 5000 miles done right then I’m not happy with the technology.
However, the service person Edward was very nice and did a good job.
9/13/2024
Roderic G. VERIFIED CUSTOMER
None
9/13/2024
James H. VERIFIED CUSTOMER
1. Multiple point inspection shows that windshield wiper fluid and coolant were filled. After I paid for the repairs and went home I checked the windshield fluid and coolant fluid. Neither were filled / top off. Actually both were very low. This is disappointing to me.
2. I was told that they no longer offer a military discount. This also was disappointing to me. Especially since my repair bill was over $1,800.00 !
3. The diagnostic test cost was $160.00. I was told that Toyota doesn’t apply the diagnostic test cost to the total bill. This also was disappoining!
9/12/2024
Heather K. VERIFIED CUSTOMER
Very sweet and fun to talk to that My Tony was. Thank you dearly for your help.
9/12/2024
Olena L. VERIFIED CUSTOMER
The service was completed timely. Very satisfied with the service. Thank you.
9/12/2024
Mari C. VERIFIED CUSTOMER
Wlliam B, very professional young man courtesy I don’t know the mechanic the I think he bit it when I request appreciate, Tk you
9/12/2024
Judy H. VERIFIED CUSTOMER
Jason is very helpful
9/12/2024
Rene E. VERIFIED CUSTOMER
It was my first time at Hemet Toyota and I can say it very satisfactory so from now on this place will be my place to come whenever I need service on my car or even y I decided to purchase another vehicle,so thanks again for your paciencia and I hope to see you again very soon!!!
9/12/2024
James C. VERIFIED CUSTOMER
Outstanding customer service as usual
9/12/2024
Laura R. VERIFIED CUSTOMER
Very professional, helpful, and very knowledgeable....10/10 service...most definitely come back