Was the worst service ever... take 3 hours for an oil change . Is ridiculous... I dont know what kind of "Mechanics" this dealer have.. but they are the worst.. very unfortunate for toyota brand... next time I'm pretty sure will be the same .. but hopefully will better as well
10/28/2024
Ben V. VERIFIED CUSTOMER
Asked for a wash but it wasn’t done. I don’t think they did a thorough inspection of brakes. Had vibrated when braking. They recommend complete brakes replacement. I don’t think they checked for if it was slide pins
10/27/2024
Ben V. VERIFIED CUSTOMER
Asked for a wash but it wasn’t done. I don’t think they did a thorough inspection of brakes. Had vibrated when braking. They recommend complete brakes replacement. I don’t think they checked for if it was slide pins
10/27/2024
Ben V. VERIFIED CUSTOMER
Asked for a wash but it wasn’t done. I don’t think they did a thorough inspection of brakes. Had vibrated when braking. They recommend complete brakes replacement. I don’t think they checked for if it was slide pins
10/27/2024
Ricardo J. VERIFIED CUSTOMER
sorry, meant to put yes on satisfied. Just wish I had gotten the car wash I requested . Everything else was good.
10/27/2024
Sarah S. VERIFIED CUSTOMER
Eduardo was very professional and timely. He was courteous and was very good about explaining to me the service my car would be receiving.
10/27/2024
Mohan K. VERIFIED CUSTOMER
Hello the customer service wasn't very good and the price was very expensive this time
10/27/2024
Jerry M. VERIFIED CUSTOMER
Ned and crew were awesome, as usual. I will keep coming back here. Give that crew a raise, thank you everyone????
10/27/2024
Alberto C. VERIFIED CUSTOMER
Very good service the best
10/27/2024
Leigh A. VERIFIED CUSTOMER
May I have Ned or the lady service person help me next time? Thank you.
10/27/2024
Cassandra A. VERIFIED CUSTOMER
Kevin was very professional and detailed. He is a very helpful service representative
10/27/2024
Sharon P. VERIFIED CUSTOMER
I am always treated extremely good by Tony Schempp. My car is ready when promised, clean and I am very satisfied.
10/27/2024
April L. VERIFIED CUSTOMER
Thank you ????
10/27/2024
Brian J. VERIFIED CUSTOMER
Thank you
10/27/2024
Andrew Jesse. VERIFIED CUSTOMER
Great customer service super friendly and fast service
10/27/2024
Joseph N. VERIFIED CUSTOMER
Ned is awesome. Professional, communicates well and very friendly.
When I walked in, my advisor seemed busy or about to head home. Ned took over and took care of my service appointment for me. He made it very easy for me and informed me as soon as the work is done.
So far, it is the best experience I've had at any Toyota dealership.
Thanks Ned! You deserve a raise!
10/27/2024
Jana M. VERIFIED CUSTOMER
Kristin was amazing!
10/26/2024
Maggie D. VERIFIED CUSTOMER
Kristen was very rude. When i was Asking her about an issue in our car she wasn’t looking at me or looked like she was paying attention so i stopped Talking she looked at me and said go on very rude. When i asked how long the service would take she said hours. After waiting two hours i asked for an update and she rudely responded i told You it was Going to be hours. I asked if it would Be like 2 or 4 more hours and she said probably 4. I only went on for an oil change. When she said my breaks needed to be done I told her yes but how much longer since i had Already been there for 4 hours and i had A little baby and a 5 year old they were getting fussy. When i went To pay she said something else was wrong with the car and i should Google it or write it down Since I’m in such a rush. I have Gotten our car serviced at other Toyota locations and it’s never 5 hours for an oil change. I was Not rushing them just did not expect to be there that long. She was rude to other customers as well that i watched I will Never come back here again even though it’s close to my house. I would Rather drive further out some where else then have this kind of service
10/26/2024
Lori S. VERIFIED CUSTOMER
Great service. Fast and competent. Happy to be a custoner!
10/26/2024
Alexander D. VERIFIED CUSTOMER
Every time I have come in to get and of my Toyotas serviced Kevin has always been super helpful. He knows the answer to all of my questions, makes dropping off and picking up my car super simple. I’ve never had a problem with him ever. He’s the man!!