Reza Is great! His primary goal is customer service and he delivers! I am a very satisfied customer!
2/8/2018
Mandy L. VERIFIED CUSTOMER
Job completed per agreed time slot. Miguel followed up with messages and called for status.
2/8/2018
Pranami M. VERIFIED CUSTOMER
Not satisfied at all since my last service and last experiences with Mr. Samual. He tried to convince me something totally unrelated to my Tire Inflation lights showing up even I visited Piercy toyota 3rd time for the same issue. After second visit I had to take help of Pacific Tire Outlet to let me know the actual issue. My tire inflation light was not related to air pressure at all. There is something wrong with the censor light itself but for that Pacific Tire Outlet had to inform me. Piercy Toyota making me visits back and forth after resetting the light, saying everything alright or my tire is old or some object in my tire blah blah blah and then pops up the alert light again next day or may be after 2 hours. I am having this issue since the time I did my last service at Piercy toyota in November. Since 2006 I never had "tire inflation" alert light issue. Mr. Samual also refused to call the Service Manager for me. Then I had to knock the service manager's door myself after asking the cashier desk, where is the service manager's room. At the same time when I was going to knock the door, I noticed Mr. Samual locked the door from inside and may be about to complain about me. But at the same time I knocked the door already and went to managers room for help. Hopefully this Thursday (2/8) finally Piercy Toyota will resolve my issue after visiting back and forth since my November service.
2/8/2018
Veronica P. VERIFIED CUSTOMER
Accommodating,helpful and provided a quick service
2/8/2018
Manuel C. VERIFIED CUSTOMER
Miguel was great! Totally gave me pertinate information. He also left instructions regarding my pick up at the mall, when he went to lunch! Great experience
2/8/2018
James C. VERIFIED CUSTOMER
Super excellent! Thank you for the service today
2/8/2018
Dennis Y. VERIFIED CUSTOMER
Mike Tran located the oil leak and with service my Highlander is in great shape.
I am more then satisfied and happy with the service. Hi
2/8/2018
Manoj R. VERIFIED CUSTOMER
Really appreciate Hong's help with the rental car and with timely notifications. Overall, very well managed despite the unforeseen and understandable delays.
2/8/2018
Gurinder P. VERIFIED CUSTOMER
Awesome job! Great customer service.
2/8/2018
James G. VERIFIED CUSTOMER
It’s unfortunate that I had to resort to speaking to manager but either parts were forgotten or not tightened. Just one of many instances I have had to go to that level. Ken got me in our though which is what I wanted. Just too many frustrating experiences with the dealership
2/8/2018
Rey P. VERIFIED CUSTOMER
Simply the best!
2/8/2018
Virginia Martir. VERIFIED CUSTOMER
Excellently satisfied
2/7/2018
Dean W. VERIFIED CUSTOMER
Great service
2/7/2018
Samuel D. VERIFIED CUSTOMER
Great service advisor, always follows up with with service and kee owners informed. He gets my vehicle service on time as promised
2/7/2018
Gary J. VERIFIED CUSTOMER
Great job as always. I wouldn’t take my car anywhere else! You all are amazing!!!
2/7/2018
Janice R. VERIFIED CUSTOMER
The car get done .. Just on time..
2/7/2018
Huy T. VERIFIED CUSTOMER
Toyota company is the best quality and good services I really like it. That's why I and my family always buy the car of Toyota factory..
Thank you.