Piercey Toyota Auto Repair Service

Clint was great.

She was great!

Mike Tran, as always, provides exceptional customer service. He’s the reason we’re sticking with Piercey Toyota aside from a very good dealership ambience and environment.

Yes, we are satisfied for the service of our cars and it was done pretty fast. Thank you so much.

Good

Very professional and knowledgeable.

I have been returning for 20 years!!!! Does that tell you something? You "won the lottery" with Kevin.

Good?

Chris was straightforward on the price quote over the phone; the final cost was very close to estimate; loaner car was convenient for me to commute to work and home, all bit far from Milpitas.

Marvin is always great!

In 10 years of going to Toyota Dexter was the most helpful and kind Toyota employee I have ever encountered. His help and patience and desire to go above and beyond was a very good feeling. Thanks again Dexter

Great job by service staff, thanks!

Fantastic service experience beginning to end. Jason was great!

Service was great!

Very good

Mike tran he's the man great service thanks

When I pulled the car into service for a 930am appointment, it took 15 minutes before anyone bothered to address me. There were numerous service members walking around, none took the initiative to even tell me they would get someone to assist. A 930am appointment for putting on a protection package purchased with the vehicle. They told me it would be ready around 3pm (already a somewhat ridiculous amount of time given that it’s essentially 8 decals that cover key part so of the paint, but ok). I was also informed the shuttle would be ready in 5-15 minutes. 50 minutes later, I was informed by my service agent (thankfully) that it was taking longer. I instead, had to grab an Uber home so I could make a sales appointment for work at eleven thirty. Fast forward: 3pm comes, no call. 330pm, no call. Nope. My car is not ready until 439pm...from a 930am appointment. I go to pick it up, and imagine my disappointment to find that the work was done, but no one even washed the car before applying the protection package. So it’s now adhered to dirty paint. Top notch work guys. It’s anazing that I could have a great experience with the sales team, and feel like I was completely **** on by the service department. I will actively steer all service business away from you at this point...which is sad given that your dealership is 10 minutes from my house.

I want tobthank Reza Khan for giving best service.

Great! Easy. Thanks

Great help