Krishneel was very prompt and accommodating. He did an awesome job.
11/28/2019
Emily N. VERIFIED CUSTOMER
I’m not a smoker but my car was smelled with cigarettes when I received it. Also,
The agent forgot add my name for the shuttle ride to my office. I sat there an hour and he didn’t bother to follow up. Other customers who came
After me were able to get rides way before me. I dropped off my car at 816am and asked to be done by 1pm. At 1250pm, I had to call the agent.
He told me he’s out at lunch and can’t check. I was so mad. I told him he needs to check ASAP since I’m asking my colleague to drop me up to pick up the car. I didn’t want to waste another 1hr for the shuttle. I was very unhappy with the service this time.
11/28/2019
Mandeep D. VERIFIED CUSTOMER
Mr. Sharma provided genuine customer service and care. He provided options and explained what was going on with my car. I appreciate his honest feedback. He went above and beyond by walking me over to where I need to go to drop off my keys and pick up my things. He is very knowledgeable, and respectful. I appreciate the time and effort he gave me. I will definitely be coming back!
11/27/2019
Luisa H. VERIFIED CUSTOMER
It takes me approximately 13 miles from my home to the dealership. As with any other drive, being on the road is always 50/50 some days the weather and traffic is good, some days it’s horrible. One thing I can always count on especially after three years and two vehicles later, is receiving excellent service from my advisor Jason. He’s AMAZING!!!! Jason is very informative, he always tells me what to plan for for future visits, he always suggests future packages offered by the dealership in order to kee my vehicle in top shape. Jason and the amazing crew at Piercy Toyota truly makes my drive worth the trip. Thanks all!
11/27/2019
Sami A. VERIFIED CUSTOMER
Raymond Nunez is super helpful. Even though everything was expansive and I spent a lot of money. The costumer service I received was phenomenal
11/27/2019
Lucia R. VERIFIED CUSTOMER
I dislike their aggressive parts sales approach.
11/27/2019
Van P. VERIFIED CUSTOMER
Good customer service.
11/27/2019
Cristofer C. VERIFIED CUSTOMER
He was pretty helpful in getting my car serviced. He also helped reassure me of benefits I signed up for.
11/27/2019
Olivia M. VERIFIED CUSTOMER
Staffs were nice... thanks especially mr Jason Martinez????????
11/27/2019
Peng S. VERIFIED CUSTOMER
she is doing a very good job
11/27/2019
Yanbin W. VERIFIED CUSTOMER
Very fast and professional service, great job!
11/27/2019
Wilber T. VERIFIED CUSTOMER
Customer representative was courteous and helpful
11/27/2019
Natalia G. VERIFIED CUSTOMER
I appreciate the updates via text.
11/27/2019
Chan T. VERIFIED CUSTOMER
Hong Ly very professional about the service for my car .
She ask all my questions I need to know .
11/27/2019
Dante A. VERIFIED CUSTOMER
Hong Lee was very considerate and understanding of my tight schedule. She was clear on explaining what my car needed to have . Overall I had a great experience on my last visit. Also, Robert my shuttle person was excellent on time dropping And picking me up from work.
11/27/2019
Mark B. VERIFIED CUSTOMER
Jazz went above and beyond to keep me informed and help me make the right decisions. He’s the absolute best!