Been working with Walter for years now and very satisfied with his service.
He’s got a good customer service qualities.
7/24/2020
Don H. VERIFIED CUSTOMER
I brought my car in for service to fix whatever was causing the battery light to go on. The mechanic said it was not alternator, but a low amp battery. They replaced the battery. I picked my car up the following day, and noticed that the BATTERY LIGHT WAS STILL LIT!!!!!
Really??!!! Now I have to have someone come pick up my car, and wait for more days to get it repaired PROPERLY. I am furious. Miguel offered to have someone pick up the car, but damage is done!
7/24/2020
Ariel T. VERIFIED CUSTOMER
Thank you for being available during the COVID-19 pandemic.
7/24/2020
Conrado R. VERIFIED CUSTOMER
Thanks for the great service.
7/24/2020
Gretchen J. VERIFIED CUSTOMER
I've gotten my car serviced twice, within 4 days. One on Saturday, and again today. So sad I had to pay big money twice when I thought my car was already fixed the first time.
My car got messed up again today and I got it fixed again.
I’m terrified to drive my car anywhere without not knowing what will happen next again on my vehicle
7/24/2020
Frank H. VERIFIED CUSTOMER
I called him he got me in right away as soon as he found out the problem he called me right away to let me know what was wrong with itHe told me the cost of front so I gave him the OK to fix it when I picked it up it was even a little bit cheaper awesome good service advisor
7/24/2020
Raudel M. VERIFIED CUSTOMER
No
7/24/2020
Jose M. VERIFIED CUSTOMER
Very good..I’m satisfied..thank so much
7/24/2020
Maria E. VERIFIED CUSTOMER
Excellent service
7/24/2020
Salvador A. VERIFIED CUSTOMER
Just you have a great customer service employee miguel Lopez is a great person to work with thank you and have a great day
7/23/2020
Jojean B. VERIFIED CUSTOMER
I was satisfied with Walter and the overall experience. I noticed in the Toyota App that the test drive after the work was done, I’m assuming by the technician that worked on it, may have taken it for kind of a wild ride by the looks of it! 2 harsh cornerings and 3 harsh brakings with an overall driver score of 56 for one mile!
7/23/2020
Yvonne R. VERIFIED CUSTOMER
Raymond went above and beyond for me. He made sure I clearly understood everything and I will return and always ask for him!
7/23/2020
Reylen B. VERIFIED CUSTOMER
Amazing how a video of my service was sent to me through text. I really liked that aspect of my service. I do hope in the future that a car wash or interior cleaning could be offered
7/23/2020
Sam B. VERIFIED CUSTOMER
Thanks Raymond for excellent service.
Appreciate it.
7/23/2020
Jared A. VERIFIED CUSTOMER
Raymond was a pleasure to work with again. Couldn’t be happier. Thank you!!!!
7/23/2020
Eric C. VERIFIED CUSTOMER
Walter Yamamoto always takes great care of the service needs of my 2008 Scion xB. I purchased a 2019 Highlander from Piercey Toyota last November. I will be bringing that vehicle to Walter for service too.
7/23/2020
Joan P. VERIFIED CUSTOMER
Walter did a great job and was very helpful explaining what needed to be done.
7/23/2020
Varthamanan S. VERIFIED CUSTOMER
As usual I rely on Raymond whenever I get into issues with my car.
Just a call to Raymond and issues are resolved.
7/23/2020
Capili A. VERIFIED CUSTOMER
Krishneel Sharma is very helpful he accommodate my situation about the recall
7/23/2020
Loan P. VERIFIED CUSTOMER
Excellent services with warm welcome ! We need more people likes Raymond ! Thank you again for taking care of my car ...????