Marvin advice me to do transmission flush which I agreed. Later on Mechanic found gasket leak on my transmission. Got a call from Marvin and gave me a quote. I said just do the trans flush bec it’s too expensive. Realized later that what’s the point in doing trans flush when trans gasket is leaking? Tried to contact him but he woudn’t answer my text or call. Bottom line service advisor only cares about money. I feel like I was given the wrong advice and felt ignored when I tried to correct it. Greed. Will not come back.
10/23/2020
Laura R. VERIFIED CUSTOMER
Thank you, Krish for the service and suggestions. Best, Laura
10/23/2020
Miyuki H. VERIFIED CUSTOMER
We are happy early the service! Thank you!!
10/23/2020
Viola H. VERIFIED CUSTOMER
Courteous and friendly. I’m satisfied with the service.
Thank you!
10/23/2020
Morshid H. VERIFIED CUSTOMER
He’s very kind
10/23/2020
Myra R. VERIFIED CUSTOMER
I’ve always had Miguel as my service advisor and he’s great! Love working with him and looking forward to my next service
10/23/2020
Jenny C. VERIFIED CUSTOMER
Excellent customer service and knowledgeable
10/23/2020
Sonia O. VERIFIED CUSTOMER
Good job!
10/23/2020
Madelyn L. VERIFIED CUSTOMER
Kept me informed of the status of my car. He was very responsive to all my questions.
10/23/2020
Jagindar L. VERIFIED CUSTOMER
Can time be less then 3hours for oil change
10/23/2020
Marivic A. VERIFIED CUSTOMER
He is so professional to customer and helpful person and a great one
10/23/2020
Pennelope A. VERIFIED CUSTOMER
He explains why and what needs to be done and gives me an estimate of costs. If I can’t do something because of price, at that time, he lets me know what I can wait for the next visit. Very nice customer service!!! Always very pleasant ????
10/23/2020
Michael H. VERIFIED CUSTOMER
Excellent
10/23/2020
Luis P. VERIFIED CUSTOMER
They were really friendly and the service was really good
10/23/2020
Frank L. VERIFIED CUSTOMER
Good service
10/22/2020
Michael A. VERIFIED CUSTOMER
Polite and thorough assistance.
10/22/2020
Kim A. VERIFIED CUSTOMER
Miguel is professional and has always met my expectations. He is an asset to Piercey. I trust Miguel and feel confident that he will deliver the best service.