I paid for 2400 in service which did not include vacuuming my car that was disappointing.
4/10/2016
Ahmad N. VERIFIED CUSTOMER
Great service and Mike Tran is great guy who helped me
I'll come again for my maintenance
4/10/2016
Amirbahador B. VERIFIED CUSTOMER
First of all ivreally appreciate Jazz for his timely manner. Second you did a great Job. Thanks.
4/10/2016
James C. VERIFIED CUSTOMER
I waited for 20 min in the walkin line before anyone acknowledged I was there. Than I asked for an oil change and I was told that I should have 400 worth of work done. I said I wanted to wait and just to have the oil change and to check the shocks. And they said they would do a point inspection. I figured it was the normal 45 one. I got to the cash register and changed 90 for an oil change and tire rotation. I have never been up solded anything before and this was the first time I was taken advantage. I was crying and no one asked if they could help.
4/9/2016
Marcy T. VERIFIED CUSTOMER
I love the text status. I knew everything I wanted to know.
4/9/2016
Raul T. VERIFIED CUSTOMER
Everything's perfect
4/9/2016
Gertrudes P. VERIFIED CUSTOMER
Nice service advisor, job done as estimated.
4/9/2016
Charles B. VERIFIED CUSTOMER
Excellent
4/9/2016
James C. VERIFIED CUSTOMER
Jody still the best
4/9/2016
Byron T. VERIFIED CUSTOMER
Great service personnel
4/9/2016
Eric E. VERIFIED CUSTOMER
Everyone made it super easy and we're very friendly. This is my Toyota store
4/9/2016
Rosen S. VERIFIED CUSTOMER
Had to wait over two hours for shuttle ride. No effort was made to communicate the length of the wait proactively or during multiple phone calls made by me.
4/9/2016
James T. VERIFIED CUSTOMER
Kevin bettencourt and hong LE setup and provided excellent and timely service.
4/9/2016
Prabhdeep W. VERIFIED CUSTOMER
Good overall service experience.
4/9/2016
Nian Z. VERIFIED CUSTOMER
Notify me the car is ready to check out in time next time.
4/9/2016
Andy L. VERIFIED CUSTOMER
Brian Wood and Hong Ly are the best, they are so nice and helpful. Thank you Guys for your dedication time to help us as a happy customer.
Thanks,
Andy
4/9/2016
William E. VERIFIED CUSTOMER
The time from requesting the shuttle to the shuttle arriving was very long. Also, would like to speak with a technician and go over the details on what was done on the car rather than be sent directly to the cashier to pay.
4/9/2016
Roy T. VERIFIED CUSTOMER
Service advisor Jody, was terrific. Very helpful. The rental gal and the payment guy were also very nice.
4/9/2016
Kamau B. VERIFIED CUSTOMER
Hong did a wonderful job accommodating me even though I had no appointment. She is always professional and friendly. I will continue to have all my car needs entrusted to Piercey Toyota.