Hong Ly was professional and attentive to ours needs for service. She kept me updated on the progress of my vehicle and provided a shuttle to and from the location I ask to be taken.
7/1/2017
Kristina B. VERIFIED CUSTOMER
Miguel provided excellent customer service and resolved all issues I had. Because of Miguel's service, i will continue to service my Toyota at Piercey.
7/1/2017
Al S. VERIFIED CUSTOMER
Friendly, knowledgeable, professional and efficient!
7/1/2017
Jerry C. VERIFIED CUSTOMER
Thanks to Brian and his team a faulty oxygen sensor was identified & replaced. The service and status communication was outstanding. I also used this visit to perform previously recommended services, and I am very happy with the result. From the minute I arrived until I left I felt like I am in good hands with the Piercey team.
6/30/2017
Leticia T. VERIFIED CUSTOMER
I always have wonderful treatment at Piercy Toyota, my service manager was very fast, efficient and informative. Thank you
6/30/2017
Rachel H. VERIFIED CUSTOMER
PLEASE find a way to turn off the seatbelt alarm!!
I'm 48 years old, I know when my seat belts not on!
If I'm PARKED and use the key to roll up my window, I do not need a 2 minute warning! I'm not even driving and it goes off for what feels like forever!
Also, if I have groceries in the passenger seat, the alarm goes off?!? Seriously, I'm an adult, I should have the freedom to get rid of this bizarrely stupid, loud and long alarm!
6/30/2017
William S. VERIFIED CUSTOMER
Last time I got service, it took three visits to get a front end shimmy repaired. This time, we had to have a 1 yr, 5 mo old battery replaced.We always get the Toyota batteries
because they last about 7 years. This one didn't. Brian and the lady pushing the service drop-off/pick-up area were great. It still took two hours to replace a battery. Really? A 10 minute job, including going to
get the parts. This was for an appointmented visit. I can just imagine what we're going to have to go through to get the
rear hatch replaced on our Highlander. Questions?.
6/30/2017
Graciela N. VERIFIED CUSTOMER
He did an amazing job in helping us with our 4Runner and went up and beyond to provide us with future work that we might've needed on it, was a huge help to plan ahead.
6/30/2017
Sibone R. VERIFIED CUSTOMER
It took long i had an apt. for 2:30pm, got there at 2pm and my car was done at 5:30pm, just had an oil change.
6/30/2017
Paul W. VERIFIED CUSTOMER
Great job. Done very quickly. Very friendly and supportive staff. Thank you for a great experience.
6/30/2017
Claudia O. VERIFIED CUSTOMER
Quick service turn around time & good updates on the status
6/30/2017
Son V. VERIFIED CUSTOMER
Great customer service!
6/30/2017
Alex R. VERIFIED CUSTOMER
I had a very unsatisfactory experience, all the staff looks mad and very rude,accept the lady who was check in. I asked the guy who it was going to help me with my oil service about checking the rear left area close to the tired and he didn't want to. At end the when my car was ready the old again guy was very rude when I asked about that fix part.. he said we are not body shop!!! Wow what unpleasant experience. We are paying a lot of money of all those services, but it seems that they don't care. I was going to suggest a friend to get a car but after this experience forsure I won't.
6/29/2017
Erlinda P. VERIFIED CUSTOMER
Completely satisfied with Hung Ly's service. Everything was right on time. Well done.
6/29/2017
Meredith S. VERIFIED CUSTOMER
The tech video on the Inspextion was a little dramatic compared to actual findings. Didn't like that.
6/29/2017
Nishit P. VERIFIED CUSTOMER
Great
6/29/2017
Zhiyue L. VERIFIED CUSTOMER
I found out the money in my car was stolen, around 60 dollars are missing. I'm not sure who should be responsible for it. I'm sort of disappointed.
6/29/2017
Tong Van. VERIFIED CUSTOMER
I am deeply happy
6/29/2017
Sinan K. VERIFIED CUSTOMER
I appreciate especially the video showing what was being done during the service.
6/29/2017
Stacey Jo. VERIFIED CUSTOMER
I felt my truck was treated with care, even if it was such a simple job. Thank you, Miguel and thanks to your knowledgable tech.