Diamond Valley Honda Auto Repair Service

I go to that dealer because of the exceptional service I always get. Also, my mechanic always does an absolutely perfect job!

Always the best service Thank you

Everything went smoothly and it was a great job; Well done.

Very good

My appt was at 12. They didn’t start on my car until 1:30 after I asked the status. They changed my oil within 20 mins and did not reset my maintenance back to read 100% oil life. Terrible terrible service.

Team was quick with service while I waited and informed me of additional needed service via text while I was busy on a meeting in the waiting room. Great service!

Excellent service. Thanks for your help

I want to highly compliment Diamond Valley Management for having such a great qualified mechanic and personible person as John Stewart but also a great people person, Jesse ****, Service. John has been working on our Hondas for decades, and why we continue to drive over 50 miles for service and repair for our Accord and Civic and will continue to recommend Diamond Valley for Service and Hondas Thanks, Tim

My CR-V runs like new. Jesse, and the technicians did a wonderful job...thank you! I will be back!

Waiting room was EXTREMELY noisy. And it was employees!!!! Plus tv on in lounge-good, I watched it for 3 hours, but also advertising tv on in sales area plus music. Employees in the customer lounge and gathering at the vending machine, talking loudly. Who is in charge here, that employees show so little respect for customers. VERY upset over all the noise.

It's ALWAYS a pleasure working with Ulises! We bought 2 cars from him, and always go to him in the Services Dept. Great man! Always willing to go the extra mile!

Cuisine service was great. I have one concern...I paid $355 for front brake pad replacement & resurface of the rotors. Since this was my first interaction w/ your dealership I was not aware there was a service special on the service I received $259.95 & had I known I would've requested the discount. Can I still take afavantage of the offer? Itcwas a great experience working w/Ulysses.

Thanks Joel!

My interactions with Jesse **** this morning was quite cold and disrespectful I’ll chalk it up to him having a bad morning but I won’t give him the opportunity to repeat that again I am going to go with A different service writer next time unfortunately we had a communication problem this morning which I got on the phone and called I sales guy Isay so he could explain the details of what needs to be done with my car I walked up to Jesse with my cell phone in hand I told Jesse isay on the phone he would like to speak to him just his response was in front of a customer have him speak to me when he gets here in a very **** tone so I got a ride home from the dealership and around 230 I get a text message that my car is being completed to give them like five or 10 minutes to complete it so I said can you have the driver come and pick me up the following text says he made a mistake he closed out the wrong car my car was not ready now that they’re still working on it so by the time my car got finished when I went to go pick it up Jesse was not there which was great for me so I spoke to Danielle Escamilla and asked her for a business card so the next time I need to bring my car there she could take care of it this negative encounter that I had this morning has no reflection on my sales person finance person financial manager all of those people are great to me even the gentleman that does the shuttle back-and-forth to my home he was awesome as well

They left the deposit from the empty freeze open

Very good

I asked for the cover in the bottom of the car to be checked. It wasn’t checked. This was on my appointment comments also. I’ll just go get it checked somewhere else since the dealership isn’t interested in selling/ installing that product.

Very good service and helpful in explaining what needs to be done on my CRV. Thanks

We had an appointment for an oil change at 8am and we waited two hours. We went to the front to check about how much longer and the person said it’s ready but we were never informed.

Ulises is one of the best advisors there! Treated me with the best care, understandable, always on the dot with giving the best service.