The cable that is subject to the recall was out of stock.
The service and experience with Erik was amazing. No problem there.
4/27/2026
Luis R. VERIFIED CUSTOMER
John is the best, makes my experience great every time I come in to service my car. Very knowledgeable and great customer service.
4/27/2026
Amanda N. VERIFIED CUSTOMER
John provided excellent service! Highly recommend
4/26/2026
Rutilo H. VERIFIED CUSTOMER
Estoy total MENTE INSASTIFECHO POR QUE AMI AUTO NO LE ISIERON L ROTACIÓN DE LAS LLANTAS Y ESO ESTA INCLUIDO SABRA DIOS SI EN BERDA LE ASEN TODO LO QUE UNO PAGA
4/26/2026
Edwin R. VERIFIED CUSTOMER
The shop used my wheel lock key but did not return it.
4/26/2026
Daniel I. VERIFIED CUSTOMER
The inspection report that was submitted was a little bit confusing.
4/26/2026
Jose R. VERIFIED CUSTOMER
Excelent
4/26/2026
Cheryl C. VERIFIED CUSTOMER
Wait time was much to long for having an appointment
4/26/2026
David B. VERIFIED CUSTOMER
William B. Is simply the Best!!!
4/26/2026
Babatunde F. VERIFIED CUSTOMER
My mileage was not inputted accurately when I was checked in.
4/26/2026
Roberto G. VERIFIED CUSTOMER
Thank you for your professionalism.
4/26/2026
Daniel O. VERIFIED CUSTOMER
About four months aga I changed the front pads in my Rav 4 a month later I complained about a noise in the front brakes and the rear breaks I bring the car to the your dealer South Bay Toyota and the mechanic fix the rear breaks but did nothing in the front brakes and the noise continues.
Today 04/25/26 I bring my Rav 4 for an oil change and after 4 1/2 hours waiting I was informed that the car needs new brake pads and new rotors the price was $750 for new pads and rotors. I was informed that the rotors were damaged after the new pads were installed
4/26/2026
Victor T. VERIFIED CUSTOMER
Thanks, car did feel better driving home, noticed that my fuel gauge needle did not move left direction to empty. I am telling the truth, distanc bue is felt when you Maxed at a certain pplace, but you know you covered more distance.
4/26/2026
Alfredo I. VERIFIED CUSTOMER
The problem in my car,wasn't fixit..
4/26/2026
Marvin L. VERIFIED CUSTOMER
I switched from DCH Toyota to South Bay Toyota because I was in search for a friendlier and honest and less pressure in making decisions on which additional service is required versus boosting their service financial numbers.
Thanks so far and hoping service and environment only gets better.
4/26/2026
Claudia P. VERIFIED CUSTOMER
Muy buena atención y recomendaciones de lo que mi carro necesitaba gracias
4/26/2026
Stephanie C. VERIFIED CUSTOMER
John was so polite and welcoming.
4/26/2026
Chinedu O. VERIFIED CUSTOMER
John Agahan is the best customer service manager i have met in along time.very professional and easy to talk to.
4/25/2026
Raymond Q. VERIFIED CUSTOMER
John Agahan is the very best there is and I am fiercely loyal to him. I don’t let anyone else deal with my car.