Paula is the best service writer you have, she’s constantly going above and beyond for me every time I bring my vehicle for service.
3/27/2026
Kevin J. VERIFIED CUSTOMER
Kacie was very helpful.
3/26/2026
Lisa R. VERIFIED CUSTOMER
Thank you Paula for all your help!
3/26/2026
David C. VERIFIED CUSTOMER
Paula is great to deal with. Excellent customer service
3/25/2026
Sai Sinhoor. VERIFIED CUSTOMER
I feel like I got worst service form ur guys and my next vehicle will not be Honda and there is no values for you guys and please know how to speak with customers and providing the services
3/24/2026
Bernard D. VERIFIED CUSTOMER
Things went quickly and thoroughly.
3/21/2026
Lori K. VERIFIED CUSTOMER
Please stop texting me from 3 different numbers. Thank you.
3/21/2026
Kevin Eugene. VERIFIED CUSTOMER
Everything was smooth and done on time.
Paula is always polite and pleasant..
3/21/2026
Stacey J. VERIFIED CUSTOMER
Katie was very clear about timing and communication. Very cheerful, professional and polite.
3/20/2026
Jeffrey W. VERIFIED CUSTOMER
Kacie very professional and provided excellent customer service.
3/20/2026
Robin S. VERIFIED CUSTOMER
Car service has been very good
3/19/2026
Andy S. VERIFIED CUSTOMER
I appreciate Paula I trust that she would NOT try to up sell me
3/19/2026
Jennifer B. VERIFIED CUSTOMER
Nothing but excellent service every time I'm here
3/18/2026
Katelin H. VERIFIED CUSTOMER
Kacie was great! She went above and beyond for me this morning.
3/15/2026
Wesley Ian. VERIFIED CUSTOMER
Paula is amazing! Her professionalism is the reason I bring my not honda to the honda dealer for service. She is very communicative and always responds when I have a question. Prices for se4vices are quite reasonable too. I have bought 4 new hondas from mh honda and will continue to service all my vehicles there.
3/14/2026
Mike M. VERIFIED CUSTOMER
Went in for an alignment, the rack and pinion was shot so it couldn't be aligned. Paula P. didn't bother to tell me and left me in the waiting room for 2 hours. When I noticed the car was outside, she was on the phone talking to someone, gave me the '1 sec' gesture and proceeded to talk for another 10 minutes. At one point she said something in baby talk to the caller. When she finally acknowledged me I asked for a copy of the quote to fix my car. She then took another 10 minutes doing god knows what, printed out someone else's receipt, stapled it all together and gave it to me. Thank you for wasting my time. Also, don't try and disassemble things on my keychain - your employee is extremely rude.
3/14/2026
Kathryn R. VERIFIED CUSTOMER
Paula is an excellent representative for for Holh Honda! She is friendly, very knowledgeable, thorough about explaining your service to you & goes above & beyond to help. More staff needs to be like her! Always very positive. I always hope to get her as my service representative.