She helpful and welcomeing, the oil change was one of the fastest done.
5/3/2026
Erin G. VERIFIED CUSTOMER
I was a little afraid to bring my car in because of a really bad experience at a Ford dealership in Redondo Beach, Ca. . But you helped me regain confidence. Thank you for giving me tge best price to change out my Winter studded tires for regular tires. I've been in a financial quandry due to a bad divorce. Tire Pros and Les Shwab charged me nearly double the price fir the same job. I am very pleased with your company as we are the Carson Tahoe community. It felt like being part of a family. Everyone was professional and kind.
5/3/2026
Cheryl R. VERIFIED CUSTOMER
Wonderful experience!
5/1/2026
Terry B. VERIFIED CUSTOMER
None
4/29/2026
Emmanuel C. VERIFIED CUSTOMER
Car leaking oil after oil change.
4/26/2026
The Debra. VERIFIED CUSTOMER
Paula is the best! Give her a raise!!!!
4/26/2026
Gary C. VERIFIED CUSTOMER
The mechanics weren’t even there at 8am when my appointment was. Once they were there and did the service on my car mechanic told me I should have the brake fluid changed. He told me it should be covered with my service plan you get one brake fluid exchange. The receptionist then told me that it was not covered. I spoke with the sales manager and he got it done for me. So basically when I bought the car I paid $1500 for 4 oil changes. Total rip off .
4/26/2026
Nicholas G. VERIFIED CUSTOMER
Paula in service is always a pleasure to deal with. She clearly communicates the issue and is patient when explaining and working through the solutions.
4/25/2026
Tom B. VERIFIED CUSTOMER
Yes, Paula was great. However, Honda has to get their act together with software upgrades for the passport. The OTA thing has some huge holes in it after I left the dealership the car screen asked me if I wanted to upgrade the software that’s what I spent nearly half the day and you’re waiting room waiting to happen!!!
That was really unacceptable!
4/25/2026
Minerva S. VERIFIED CUSTOMER
Mr. Gonzalez was awesome. He had exceptional customer service. The process was easily explained.
4/25/2026
Eileen A. VERIFIED CUSTOMER
Your team always takes care of me ????
4/24/2026
Kaydia D. VERIFIED CUSTOMER
Paula was fantastic
4/23/2026
Rowena N. VERIFIED CUSTOMER
Ms. Paula has been very accommodating all this years. Her dedication to her work and to us is remarkable. She goes above and beyond. Nothing compares.
Thank you,
4/23/2026
Carmen A. VERIFIED CUSTOMER
Paula did great
4/23/2026
Ted L. VERIFIED CUSTOMER
Tell me about front end things it's a bit squirly in wind is it shocks just a question love service there
4/22/2026
Steven R. VERIFIED CUSTOMER
Am confident with work and suggestions for maintaining my Honda
4/22/2026
Elvin W. VERIFIED CUSTOMER
Paula was awesome. Thank you!
4/19/2026
Larry N. VERIFIED CUSTOMER
I went in for an oil change. I had an appointment for 9:30. The oil change took one hour and fifteen minutes. No explanation on why it took so long or apology. When I went to your competitors, I
Was in and out within 30 minutes. I expected a higher level of service from a dealership.