Paula is The Best!!!
And provides The Best customer service!
5/12/2026
Matthew B. VERIFIED CUSTOMER
Paula was great!....Very friendly and professional. We have done business with you, as well as Honda dealerships in Las Vegas and Reno, and you guys are the absolute BEST!
5/12/2026
Cheryl H. VERIFIED CUSTOMER
Paula has always been a professional abd always a pleasure to work with i getting my honda the service it requires.
5/9/2026
Ethan C. VERIFIED CUSTOMER
Paula is great
5/7/2026
Bertha E. VERIFIED CUSTOMER
Excellent service !! Paula Paulidis is the best service advisor ☆☆☆☆☆
Best regards
Bertha E
5/7/2026
Lisa G. VERIFIED CUSTOMER
She was very friendly and a nice lady. Handled my service professionally.
5/6/2026
Elizabeth T. VERIFIED CUSTOMER
Quick and efficient
5/6/2026
Kelly K. VERIFIED CUSTOMER
I bought tires with a 6 year 60,000 mile warranty. Now your service manager tells me all tires get a 2 year 25,000 mile warranty. I feel like it was a bait and switch. I will never buy tires from you again.
5/6/2026
Marissa A. VERIFIED CUSTOMER
Better communication needed. I did not get updates when my car had to stay longer. I got 1 update the first day and after that nothing. When my car stayed an additional 2 days. Also I was not told what work was done on my car. I had to call in to find out that extra work was done. It would have been appreciated if everything was told to me at the time of pick up. When I have to call and find out what was done, it’s unprofessional. It’s also unprofessional that my car was serviced for an oil change yet there is no record of said work and I had to call in again to get clarification or some type of record on paper. Very unprofessional. I also asked for the service manager to call me back and that never happened.
Kacie was very kind but lacks communication.
5/5/2026
Aaron B. VERIFIED CUSTOMER
Brenda was very friendly and professional. She explained to me what was being done to my car clearly.
5/5/2026
Jean L. VERIFIED CUSTOMER
Thank you for great service.
5/4/2026
Debbie G. VERIFIED CUSTOMER
Very nice experience with Kacie.
5/4/2026
Timothy L. VERIFIED CUSTOMER
She helpful and welcomeing, the oil change was one of the fastest done.
5/3/2026
Erin G. VERIFIED CUSTOMER
I was a little afraid to bring my car in because of a really bad experience at a Ford dealership in Redondo Beach, Ca. . But you helped me regain confidence. Thank you for giving me tge best price to change out my Winter studded tires for regular tires. I've been in a financial quandry due to a bad divorce. Tire Pros and Les Shwab charged me nearly double the price fir the same job. I am very pleased with your company as we are the Carson Tahoe community. It felt like being part of a family. Everyone was professional and kind.
5/3/2026
Cheryl R. VERIFIED CUSTOMER
Wonderful experience!
5/1/2026
Terry B. VERIFIED CUSTOMER
None
4/29/2026
Emmanuel C. VERIFIED CUSTOMER
Car leaking oil after oil change.
4/26/2026
The Debra. VERIFIED CUSTOMER
Paula is the best! Give her a raise!!!!
4/26/2026
Gary C. VERIFIED CUSTOMER
The mechanics weren’t even there at 8am when my appointment was. Once they were there and did the service on my car mechanic told me I should have the brake fluid changed. He told me it should be covered with my service plan you get one brake fluid exchange. The receptionist then told me that it was not covered. I spoke with the sales manager and he got it done for me. So basically when I bought the car I paid $1500 for 4 oil changes. Total rip off .
4/26/2026
Nicholas G. VERIFIED CUSTOMER
Paula in service is always a pleasure to deal with. She clearly communicates the issue and is patient when explaining and working through the solutions.