Staff was on time, professional, and prompt. I was seen accordingly and contacted with follow up and feedback.
4/17/2025
Christi P. VERIFIED CUSTOMER
She's awesome!!
4/16/2025
Joe F. VERIFIED CUSTOMER
Great service from Brad
4/16/2025
Thomas B. VERIFIED CUSTOMER
Brad did an excellent job! Thank you!!
4/16/2025
Ricky T. VERIFIED CUSTOMER
Chris King is a very great employee for your company. He is kind, courteous, and very helpful. We appreciate him so much. Thank you Chris!
4/16/2025
Charles F. VERIFIED CUSTOMER
Certainly…Javoris was terrific!
4/16/2025
Kent J. VERIFIED CUSTOMER
Pleased with the service rep and mechanic. Understand labor charges but hard to understand why it cost $228 to adjust a gasket on the fuel tank line. Maybe a sensor involved too. Sure there are many Hyundai vehicles with same problem. Would think it would be quick to check before doing all the other multi check inspections and extra costs to customer.
4/16/2025
Loretta B. VERIFIED CUSTOMER
**** Smith Hyundai
4/15/2025
Ravi T. VERIFIED CUSTOMER
Very good service
4/15/2025
Elizabeth B. VERIFIED CUSTOMER
There was a man there that I tried to ask a question. He was doing something on an IPad. He put a finger up to tell me to wait a minute and he never came back to answer my questions. Fortunately, Britany came to help when she got off the phone with a customer and apologized for what happened and said she would speak to her supervisor. I was very pleased with her service!
4/15/2025
Donald J. VERIFIED CUSTOMER
Great job from service department. One suggestion if I might .... when I bought my 2010 Honda Pilot back in 2010 in Bellevue, Nebraska, the dealer held a monthly, by invitation only, get together of people who bought new cars from him. The purpose was to help the customer (me) learn more about my vehicle and ask questions to the leadership and service technician that was at the get together. I believe this would be greatly beneficial since the vehicles have become more complex and there are more "bells & whistles" on the vehicles. Recommend if implemented, that dealer invite people with the same type of vehicle, for example all Palisades, so the questions can be focused just win that particular vehicle. Please consider this request/uggestion.
4/13/2025
Trombetta Safety. VERIFIED CUSTOMER
Always a great job. Thank you!!
4/13/2025
Rebecca H. VERIFIED CUSTOMER
Thank you for going above and beyond by taking care of us. There’s a reason we don’t go to another dealership. We trust you’ll take great care of us and you always do!
4/12/2025
Michael D. VERIFIED CUSTOMER
Brittney did a great job for us
4/12/2025
Jennifer R. VERIFIED CUSTOMER
Hopefully never have to come back to this location again. Service desk guy was rude service desk girl was rude. It was just a complete bad experience priced too high. Will be fine if I don’t go back.
Was hassled and talked to rude regarding the courtesy shuttle that I needed. I couldn’t get that when stated on the policy that shuttle is available Monday through Friday until 4 PM. I was unable to get that service when asked. Ask the cashier for a more itemized list of work done with the oil change and she just acted like I was the biggest inconvenience ever. Horrible staff.
4/11/2025
Anastasia H. VERIFIED CUSTOMER
Complete explanation of service, wait time long, service more expensive than other dealerships or automotive shops.
4/11/2025
Michelle H. VERIFIED CUSTOMER
They took a long time to start working on my car this it wasn’t finished until the next day. We were glad you gave us a loner to use in the interim.
4/10/2025
Melinda Z. VERIFIED CUSTOMER
I now have a check engine light which has me concerned. Is something wrong with a car I just bought from **** Smith 3 weeks ago????
4/10/2025
Brittany M. VERIFIED CUSTOMER
Brad was very nice and professional thank you. Fast & Great service
4/9/2025
Molly M. VERIFIED CUSTOMER
Brittney is always very helpful and knowledgeable. Great customer service!