Michael consistently provides excellent service, always courteous, timely, and knowledgeable.
1/24/2026
James M. VERIFIED CUSTOMER
Michael was very helpful with his knowledgeable and professional answers to all my questions. He is polite and patient with explanations. Thank you for a good experience with my aging car.
1/24/2026
Jason S. VERIFIED CUSTOMER
Keep up the good work!
1/24/2026
Kent H. VERIFIED CUSTOMER
Absolutely horrendous. If I had the choice to never take my vehicle for servicing at this location. I wouldn't.
1/24/2026
Diane D. VERIFIED CUSTOMER
Thank you for the very good service
1/24/2026
Roxanne T. VERIFIED CUSTOMER
Courteous and respectful service advisor
1/24/2026
Richard P. VERIFIED CUSTOMER
Michael was very friendly and customer friendly.
1/23/2026
Curtis W. VERIFIED CUSTOMER
Michal is great to work with. Kept me in the loop!
1/23/2026
Luz C. VERIFIED CUSTOMER
Service and attention well done
Thank you
1/23/2026
Dorian G. VERIFIED CUSTOMER
I was very satisfied with Mr. Hickman and the service they provided. The problem is as soon as I got home the car would go into all the gears except drive. Now I'm stuck with my car that I can't drive.i had to get a ride to work and now I'm home and looking into what the problem might be. Need to fix it so that I can get to work tomorrow
1/23/2026
David M. VERIFIED CUSTOMER
I very much appreciate Mr. Saenz's willingness to negotiate the cost of repairs! Thanks!
1/23/2026
Jose V. VERIFIED CUSTOMER
Thank you
1/23/2026
Elaine T. VERIFIED CUSTOMER
Michael has consistently provided me with the most excellent service for many years now. He deserves my highest compliments and my deepest gratitude. He's the BEST!!!
1/23/2026
Linda C. VERIFIED CUSTOMER
Good communication and friendly service.
1/23/2026
Denise R. VERIFIED CUSTOMER
I would be happy to do the survey
1/23/2026
Evelyn S. VERIFIED CUSTOMER
We always get subjected to outrageous maintenance recommendations. This time the total was over $700. I hope we never have to return to your dealership
1/23/2026
Robert C. VERIFIED CUSTOMER
Very polite
1/22/2026
Larry L. VERIFIED CUSTOMER
Service a little slower than anticipated.
1/22/2026
Jeffery J. VERIFIED CUSTOMER
Friendly, courteous service. I’ve always been treated like a valued customer.
1/22/2026
Theresa F. VERIFIED CUSTOMER
Only 9149 miles in 3 years. Last service done only 1881 miles driven since July. Had tire rotation everytime. Says we need alignment and drain brake fluid. The $69 coupon tuned into over 400 plus dollars. 27 point inspection shows all green, no yellow or red. Tires evenly worn. After declining extra work car was never washed and husband sure no tire rotation was done included with coupon. We've always trusted Horne with all work and service both our Sonata and Santa Fe. After this time we feel was trying to up Bill for work not needed and when declined no car wash and do not believe tires were rotated. We no longer trust service department and will not buy another hyundai or use your service.