Toyota of Murfreesboro Auto Repair Service

Awesome

The notice for “scheduled maintenance is needed soon” or whatever that alert is still shows up every time I start my vehicle. Additionally, not everything was put back in the glove box and was in about five locations inside the vehicle.

Was told that they might not get to me after I showed up early for my appointment. Then they kept me waiting over two hours to ‘diagnose’ what I already told them was wrong - driver’s door isn’t opening (actuator needs replacing). Had to order the part for a known, common issue with 2018 Camry. Should have parts on hand and since it’s a known issue, shouldn’t be charging me over $800 to fix it at my next appointment. Very dissatisfied with the level of care and efficiency. Should not require 2 visits and several hours for something that should be free.

Prompt and courteous. When asking for a service to be done, he informed me that it wasn't due for 10k miles which I appreciated

I was handled kindly and professionally.

Waited ten minutes before I was acknowledged for having an appointment

Everyone at this dealership is always so friendly and helpful, and everything wrong with my car was clearly explained. I love the service here.

I have already texted Jeremy and am awaiting his response.

I’m frustrated that my 3 year old car is just outside my warranty and needs a transmission. Not frustrated with the actual team or anyone there. Just in general. It’s too new and only 72k miles.

thank you Brittany for your kind service!

Kandyse is good advisor and kept me informed

Very polite and nice young man.

Toyota always does me right!

Friendly and efficient service was provided, thank you.

Great service!

Excellent service...thank you!

We had new breaks on front and rear as well as the brake fluid changed on January 31,2026. We left the next week for Florida. While we were gone, we noticed a noise every time the brakes were applied. When we got home, I called for an appointment and brought it back. They checked it and found “purple thread” and a rock in the front driver side tire and removed it. They said it was fixed. I started hearing the sound again but this time it was in the rear passenger side. I made an appointment and had to cancel due to a dog being sick and then I thought the sound went away. However, the sound returned and it was so loud that my elderly mother could hear it. I brought it back on Friday, Feb 27- they claimed that there was a residue? on the brake pad. I expressed to my advisor that I was beginning to lose faith in the service department. They claimed to fix it- the sound is still there and is worse than before I brought it. I am beyond frustrated and have totally lost faith in the service department of Toyota Murfreesboro. I don’t know what they have done to my vehicle and I am going to take it to another automotive department to be fixed. I bought the package of several oil changes and so I have to come back for them. After they are used- I plan to use a different automotive service provider in the future.

Great service always

Always reliable service. Thanks.

Wonder family company always doing the best as possible. Welling to help where they can. I have always drove a Toyota or Lexus love the quality and experience with the company.