Paul kept me updated on the parts that were needed and when they were available to bring my vehicle in for installation. I was very satisfied with the service I received. I will recommend and use Paul for future service.
2/23/2026
Trent P. VERIFIED CUSTOMER
My appointment was scheduled for 9:15, and my car was not taken back to the shop until close to 12. Not sure what the point of the appointment was if my car wasn’t going to be serviced until 3 hours later. Otherwise, service techs did a good job and I was satisfied with the way they treated my vehicle.
2/23/2026
Julie R. VERIFIED CUSTOMER
Was very happy with the service provided. I felt confident that your team looked over my car. Also happy that I was alerted about a recall and was able to correct it. Great job!
2/23/2026
Tyler C. VERIFIED CUSTOMER
It was amazing. Fawaz did a really good job on getting our vehicle road worthy.
2/22/2026
Crystal E. VERIFIED CUSTOMER
MY **** CAR HAS A BLACK SUBSTANCE ON MY VERY LIGHT GRAY HEADLINER!!!!!!!!!!!
2/22/2026
Jesse A. VERIFIED CUSTOMER
Deandre was a supper nice guy to deal with very informative about what was going to be done to my car
2/22/2026
Meredith B. VERIFIED CUSTOMER
I’m concerned that my tires were not rotated today. I say that because Alex and the technician came and asked if I knew where the wheel lock was. I said no but it should where it always is because I only bring my vehicle to them. I also said this isn’t the first time the technician’s have had trouble finding it. They walked away and less than 5 minutes later I get a text that my vehicle is ready. I look up and can see it. It’s wet so it’s been washed.
How did they rotate my tires and wash it and bring it it up all in 5 minutes??? I asked Alex if they found the wheel lock and he said yes.
Don’t they need the wheel lock to remove the tires so they can actually rotate them????
2/22/2026
Teresa R. VERIFIED CUSTOMER
Everything was good
2/22/2026
Samahani N. VERIFIED CUSTOMER
Toyota of Murfreesboro best place ever,good peaple thank you My advisor for today fez feca
2/22/2026
James T. VERIFIED CUSTOMER
Paul took care of us again!
2/21/2026
Daniel H. VERIFIED CUSTOMER
Had an excellent experience with the service department. Will buy my next car from them.
2/21/2026
Ashley B. VERIFIED CUSTOMER
Thank you for all the help and guidance!
2/21/2026
Scott M. VERIFIED CUSTOMER
Alex was very friendly and knowledgeable. Would be totally fine to work with him again when coming in for service.
2/21/2026
Shawn M. VERIFIED CUSTOMER
10/10 worker
2/21/2026
Deana E. VERIFIED CUSTOMER
Very professional and a joy to work with
2/21/2026
Alicia P. VERIFIED CUSTOMER
She is the best!! So informative She is the reason I have a Toyota bc the service wug kandyse is the absolute best!!
2/21/2026
Michael S. VERIFIED CUSTOMER
Paul is kind, knowledgable, caring, and efficient. He has always been a pleasure to work with. He is a fantastic service advisor I give the highest marks!!
2/21/2026
William B. VERIFIED CUSTOMER
Thanks
2/21/2026
Nasser W. VERIFIED CUSTOMER
Good service by fawaz
2/21/2026
Michael W. VERIFIED CUSTOMER
The problem we brought the car in for was not fixed. Advisor indicated when our vehicle was test driven the squeaking noise could not be replicated. Lo and behold on my wife’s drive home from the dealership the squeaks returned and are repeating themselves as she drives.Dissappointrfthat the problem was noy identified and corrected. It seems like the$159 diagnostic fee should be returned to me sine nothing was actually diagnosed
Michael W