Excellent customer service—appointment was made with just one day notice
and car was serviced upon arrival.
Car wash was also provided.
The customer service event held at the dealership was also terrific—
Thank you!
2/19/2026
Megan S. VERIFIED CUSTOMER
Excellent customer service overall.
2/19/2026
Frank H. VERIFIED CUSTOMER
I was greeted as soon as I drove in. Service needed was totally explained with expected cost. I opted to stay and was shocked how quickly everyone in the waiting room was either escorted back to their car that was finished, or service advisors kept them frequently posted. I was in/out in a little over an hour. Remarkable service.
2/19/2026
Audie B. VERIFIED CUSTOMER
She was very nice and pleasant
2/19/2026
David S. VERIFIED CUSTOMER
Allison provided superior service
2/18/2026
Karen G. VERIFIED CUSTOMER
Everyone is very nice . I enjoy going and even waiting in your waiting room
2/18/2026
Frank T. VERIFIED CUSTOMER
Friendly staff and comfortable lounge well done.
2/18/2026
Megan M. VERIFIED CUSTOMER
I have always been pleased with the service until today. I brought my vehicle in for the second oil consumption check. On the first check it was down two quarts. Prior to that I was having to add oil every two weeks so it had a history of burning oil. However, today when I brought it in they told me that it was not down at all and did not need oil added. However when I checked the oil a week ago it was down a little bit and I did not add any in. So after I got my car back I pulled over in the parking lot and checked the oil and it was completely full. It seems as though oil was added to document that there is no oil lost this check. I went back in to State my observation and was told that it didn't make any sense and the oil doesn't magically refill . However I would counter by saying that an engine that is burning oil doesn't just all the sudden stop burning oil . I no longer Trust the service department and I'm considering taking it to another dealership to finish the oil consumption test.
2/18/2026
Naijuia M. VERIFIED CUSTOMER
She’s always so helpful! She remembers my name and who I am before I even walk in the door. Give her a raise!! She’s awesome!!!
2/18/2026
Kimberly R. VERIFIED CUSTOMER
Service time took longer than I expected. My appointment was for 7:30; I arrived at 7:11. First customer of the day but I didn't leave until 10:45. Other than that, the staff was friendly, courteous, professional and informative. Melissa kept me informed with what was being done as well as what my options were for future service plans; the other young lady was very kind and helpful, too. Nice atmosphere and overall a pleasant experience.
2/17/2026
Bruce B. VERIFIED CUSTOMER
@ oo G o Good Good nice Nice
2/17/2026
Julie S. VERIFIED CUSTOMER
All the customer service ladies were great. The only comment I had was regarding the quote. The quote was misleading as it did not include labor.I was also a bit surprised that an oil sensor was not included under the warranty.
2/16/2026
Kendall Y. VERIFIED CUSTOMER
Service was excellent.\n Thank you so much.
2/15/2026
Holly W. VERIFIED CUSTOMER
Always satisfied with Kia service.
2/14/2026
Carl S. VERIFIED CUSTOMER
Great service. Couldn’t b better
2/14/2026
Bryan A. VERIFIED CUSTOMER
I was lucky enough to have the service dept manager herself assist me and she was great. Being completely honest I had lost a little trust in Kia service previously but today I was brought back to the Kia team.
2/14/2026
Jonathan C. VERIFIED CUSTOMER
Alison is great every time.
2/14/2026
Jennifer C. VERIFIED CUSTOMER
Their service writer that I talked to was very nice. Made the process very quick and smooth and communication was done to give me ample time to get my car.