Melissa was awesome! I am very satisfied with the service department! They are class act and the best!!
2/27/2026
Rachel B. VERIFIED CUSTOMER
Melissa was so sweet and helpful while I was waiting on my car to get fixed.
2/27/2026
David E. VERIFIED CUSTOMER
Easy to schedule, timely performance, and staff was very accommodating. Nice lounge too!
2/26/2026
Clark H. VERIFIED CUSTOMER
Always excellent service and very friendly and competent staff to deal with.
2/25/2026
Mary E. VERIFIED CUSTOMER
Best service I've had from 2 previous dealership! Worth the drive.
2/25/2026
Vanlyn B. VERIFIED CUSTOMER
I was told that the repair would take 2 hours and it ended up being 5 hours of me sitting there! Other than that, everyone was pleasantly nice.
2/25/2026
Magen B. VERIFIED CUSTOMER
Great customer service!
2/25/2026
Raymond S. VERIFIED CUSTOMER
The ladies at the front desk and the one taking my car in for service were extremely polite and professional. They made the process extremely easy. They were also very helpful in answering all of my warranty related questions. I will definitely be coming back to Kia of Hilton head for continued preventative maintenance.
2/25/2026
Kiera R. VERIFIED CUSTOMER
I believe the expense for diagnostics was very overpriced given I already knew what was wrong with the vehicle and there is nothing the service department can do about it right now.
2/25/2026
Michael M. VERIFIED CUSTOMER
Alison was professional, knowledgeable and courteous. We were kept informed about progress.
2/24/2026
Sanya B. VERIFIED CUSTOMER
Thank you
2/24/2026
Ericka S. VERIFIED CUSTOMER
Love the service and the communication that kept me informed on the process of my vehicle. Excellent!!!!
2/24/2026
Vaughn W. VERIFIED CUSTOMER
Excellent customer service. Very nice when checking you in. It’s a pleasure to wait in a very nice new waiting area where you can relax. They keep you informed about the status of your car and time remains. Thank you
2/23/2026
Curt L. VERIFIED CUSTOMER
Melissa was great in keeping me up to speed with the service. Your lucky to have her as an employee
2/22/2026
Cindy P. VERIFIED CUSTOMER
The reason I drive 250 miles to get my car serviced is because Kia of Hilton Head is the best. Sadly, not all Kia service departments are created equal and, after several bad experiences in another part of the state, decided it it was well worth the drive.
2/21/2026
Edgar M. VERIFIED CUSTOMER
Very nice and helpful!
2/21/2026
Selena C. VERIFIED CUSTOMER
Love you guys at kia country of hilton head
2/20/2026
Elizabeth T. VERIFIED CUSTOMER
It was a pleasure. Nice and pleasant
2/20/2026
Pamela N. VERIFIED CUSTOMER
Still waiting on information from Kia on wiring a newly installed tow hitch.
2/19/2026
Vito M. VERIFIED CUSTOMER
Thank you for your quality service n welcoming surrounding you have created, while your customer's vehicle is being serviced.
Vito M