Waited one hour 35 minutes to have nail taken from a tire.
6/19/2026
Jennifer W. VERIFIED CUSTOMER
The associate was friendly knowledgeable, kept me informed, showed me something that needed to be tightened up and I appreciate that and I appreciate the service done on my vehicle.
6/19/2026
James B. VERIFIED CUSTOMER
My experience with David Riemer and Suntrup Nissan is always extraordinary and today was no exception. I told Dave I had a meeting at work at 10am, I got my car to him at 8am and he had my car done by 9am. I couldn't ask for much more. Five out of 5 stars ????.
6/19/2026
Susan T. VERIFIED CUSTOMER
It was a pleasure working with Kayla Stiles! I was having a lot of issues with my Nissan Rogue that has not even reached its 3 year/36,000 mile warranty yet. Kayla stepped up, advocated for me and got every single issue resolved! . I picked my car up Monday and so far, it is running beautifully with the new parts. Nissan needs more employees like Kayla that take the responsibility and time to take care of a customer. On a side note but nothing to do with Kayla’s performance, Nissan needs a much better phone system! It is so hard to talk to a real person and just get an answer. I am 69 nine years old and do not want to talk to a Bot especially when I am upset! Great job, Kayla!
6/18/2026
Jesus C. VERIFIED CUSTOMER
Good
6/18/2026
Michael H. VERIFIED CUSTOMER
Our service was handled in an excellent and efficient manner.
6/18/2026
Morgan S. VERIFIED CUSTOMER
Christian was very helpful and kind. He was a very big help to me and made my first oil change quick and easy. He gets 10 stars from me.
6/18/2026
Patricia C. VERIFIED CUSTOMER
Staff was friendly and was an easy process. Thank you
6/18/2026
Terry S. VERIFIED CUSTOMER
Service was great, but maybe verify first name and car. I had a recall and oil change but service agent said my driver window was not rolling down and thst it would be a 205.00 diagnostic fee. She spelled my last name wrong and just went off what came up. It did make me feel like I did not know what was going on with my car. But after all was verified the rest went great.
6/18/2026
Sherry H. VERIFIED CUSTOMER
Very efficient
6/17/2026
Anthony A. VERIFIED CUSTOMER
I was unhappy to hear I need a new transmission 8 months after you replaced the cvt fluid when nothing was wrong with my transmission prior to fluid being changed. I asked for fluid to be checked prior to be changed in Oct to ensure it would cause no issues & was told it was fine to change it & now I need a new transmission. No, not satisfied.
6/17/2026
Alex J. VERIFIED CUSTOMER
Great service from David
6/16/2026
Robert M. VERIFIED CUSTOMER
David goes above and beyond to help me with my Rogue! He is very kind and considerate. I like when I pull into the service center and I get him!!!
6/16/2026
Michelle I. VERIFIED CUSTOMER
Everything was great. Thanks
6/15/2026
Patrick F. VERIFIED CUSTOMER
David was great
6/14/2026
Debra G. VERIFIED CUSTOMER
Bill was great.
6/13/2026
Ronald P. VERIFIED CUSTOMER
Bill Stock was very helpful and friendly. The service to our vehicle was completed and to our satisfaction. Bill Stock helped me find the vehicle when it was time to leave. Girls at the checkout are also pleasant and nice. I did have to wait 30 minutes longer than the time I was told, however the popcorn and cold water made the wait more pleasant too. Thanks.
6/13/2026
Jacqueline M. VERIFIED CUSTOMER
Christian was patient, professional, respectful and honest advisor.
He was also very respectful. There was a lady there in service 2 rows before him. I observed she was quite rude. When Christian saw a customer he first asked how could he help them? And if there was no one available he let them know it would be a few mins. The lady was like I can’t help you before you could get a word out. I usually go to Bommarito in Ballwin by my house. But I had an excellent experience with Christian. And will be back.