I arrived around 10:00 am for my appointment and after being received by one of your employees who began to check me in he stopped and then sent me over to Mr Gallegos. Mr Gallegos told me he would come and get me when my car was done. It was around 1:00 pm and I thought it was taking to long. I walked over and noticed 3 people in line with Me Gallegos. I waited as he dealt with the 3 persons before me. Not until after several minutes he dealt with the 3rd person who was a was not sure what work they wanted done did he finally stop to get my signature on my paperwork that was already on his desk. His failure to provide me with my car prior to dealing with the line before him once again showed his unprofessionalism. I left your establishment around 1:20 pm. My question is did Mr. Gallegos deliberately have me waiting because I contacted management to complain about him?
1/3/2026
Maria O. VERIFIED CUSTOMER
Muy vien gracias ????
1/3/2026
Alejandro C. VERIFIED CUSTOMER
Daniel llamas excellent service y sabe informar muy bien y escuchar al cliente
1/3/2026
Naiguo S. VERIFIED CUSTOMER
你们想好我车问题的解决方案了再告诉我，对于给我造成不必要的损失也要给我解决，谢谢理解
1/3/2026
Sarah T. VERIFIED CUSTOMER
He was very professional and helpful!
1/3/2026
Neftali D. VERIFIED CUSTOMER
Ok
1/3/2026
Lijun W. VERIFIED CUSTOMER
你好我对店里的服务非常满意.尤其是di wu 的服务感到非常专业.耐心.谢谢你们
1/3/2026
Susan P. VERIFIED CUSTOMER
Excellent job done by Jonathan and team. Love my new wipers and Cabin filter. Thank you so much for keeping my car in great shape!
1/2/2026
Alvin S. VERIFIED CUSTOMER
Jonathan's courteous enthusiasm to help elevated my experience today.
1/1/2026
Eileen G. VERIFIED CUSTOMER
Service is always good. Everyone is always so nice and they have a nice chill area to wait . Love it
1/1/2026
Jian W. VERIFIED CUSTOMER
The quote was $3500 for routine maintenance.(my truck is 12 years old perhaps that’s the reason for the staggering price) today I paid $1000 for oil change/ transmission fluid/ battery replacement./charging system checked
You don’t provide price list openly for the routine repair.
As a well established long standing brand like Toyota. Building trust with customers is still necessary.
1/1/2026
Mancheng G. VERIFIED CUSTOMER
Great service
1/1/2026
Manuel Alejandro. VERIFIED CUSTOMER
I acquired my car a year ago and my warranty was expired I don’t know the problem about it it if I bought a certified vehicle it supposed to be warranty on it
1/1/2026
Kim L. VERIFIED CUSTOMER
Gordon Li and John Cheung are my 2 go-to at Wondries Toyota. They are friendly, professional and very expertised.
1/1/2026
Jose L. VERIFIED CUSTOMER
Thanks for your services evething was awful
12/31/2025
Sofia Q. VERIFIED CUSTOMER
Please contact me to follow up.
Sofia G Quinones
****-****-xxxx
12/31/2025
Eva S. VERIFIED CUSTOMER
Excellent services
Nice people
12/31/2025
Xiuzhen C. VERIFIED CUSTOMER
I had a great experience at Wondries Toyota. The service staff was professional, friendly, and very efficient. Everything was explained clearly, and the process was smooth from start to finish. The waiting time was reasonable, and the overall service exceeded my expectations. I truly appreciate the great customer service and would definitely recommend Wondries Toyota to others.
12/31/2025
Lorena R. VERIFIED CUSTOMER
Oscar was helpful and informative. Great customer service.
12/31/2025
Gabriel G. VERIFIED CUSTOMER
Thank you for your service and support and friendly. It’s very fast