Jason checked on the status of my car without me asking when the wait time was over two hours.
10/11/2022
Charlene T. VERIFIED CUSTOMER
Thank you very mucj
10/11/2022
Jill Y. VERIFIED CUSTOMER
Always exceptional excellent service. I always come to Wondries because of Todd. Understand my issues with my vehicle. Will recommend highly to others.
Great service manager! The best!
Thank you jill
10/11/2022
Joe A. VERIFIED CUSTOMER
Courteous and professional.
10/11/2022
Joseph G. VERIFIED CUSTOMER
Nelson was very helpful throughout the process. Thanks to Nelson, I had a good experience and will be coming back for future maintenance.
10/11/2022
Daniel C. VERIFIED CUSTOMER
Thank you for the swift and professional service
10/11/2022
Derral Y. VERIFIED CUSTOMER
Tood Tamaki, you're awesome!! Thank you for the Wonderful Wonderies service that you perform for my 2021 Tacoma.
10/11/2022
Jaime A. VERIFIED CUSTOMER
Excellent service on my vehicle.
10/9/2022
Jian J. VERIFIED CUSTOMER
Good service
10/9/2022
Chloe R. VERIFIED CUSTOMER
I have always had a problem when I pick my car back up. Whether it is a new new light on or the work has not been completed, one or two times is a mistake but now I just see it is how things are done. I have been talked to in a condescending manner and argued with and I will never come back or recommend this dealership to friends or family. Most recently I was told that 3 of my door latches would need to be replaced. The parts alone were over $700 per door. When the door latches were set to be replaced (by someone else) that was not the issue, it was just one timer on one door that was causing the issue. I have no trust trust in the quality of the work and the customer service bad.
I also have had an issue with receiving my car back with a light on twice. The first time it was after my tire was repaired the tire pressure sensor came on and the second time was most recently after service the light was flashing. I was very rudely told that all my sensors were bad and I hadn’t had that light on when I brought the car in and why wouldn’t they suggest fixing it if they new about it?
I then said all my sensors are bad? The first person said yes the next person I ask said oh just two of them we had the tech wake them up.
I am starting to doubt the ability to complete a basic oil service.
10/9/2022
Noemi L. VERIFIED CUSTOMER
This lady is absolutely helpful she is curious She's very helpful I very like Does she's professional and she knows what she's doing She recommended me the vet service for my vehicle and I trust her Thank you so much zuly
10/9/2022
Kar H. VERIFIED CUSTOMER
Quick expedient service and met my technical request.
10/9/2022
VALERIE L. VERIFIED CUSTOMER
Great service
10/9/2022
JOHN C. VERIFIED CUSTOMER
John has always bee great with customer service and personal attention.
Nelson has started to help me and has been great.
Thank you
JC
10/9/2022
Carlos J. VERIFIED CUSTOMER
She's really a great helpful person.
10/9/2022
Lee Kuei. VERIFIED CUSTOMER
Good job
10/9/2022
Sally L. VERIFIED CUSTOMER
I really appreciate the excellent service Gordon Li and Johnny Rodriguez provided today especially the follow through from Johnny. Thank you for making my car smell nice again!
10/9/2022
Johnson Lo. VERIFIED CUSTOMER
Service was professional. Provider was accurate about the time required to finish the service