I was quoted a specific dollar amount but when I arrived..I was told it actually cost more. I Showed the text I got proving I made sure before I came. The service was honored but left me upset knowing that there wasn’t a clear communication of what I was quoted versus person handling transaction. Just seems I had to push for the quoted amount. I don’t think I will be back. I went through a list of trouble to make it on a Saturday for a deal my partner said that deal seems too good to be true. Either way, thank you for giving me that price but it didn’t sit well later being told it should cost more from the same company that offered me the price. Thank you for following up.
7/16/2023
Wen Qin. VERIFIED CUSTOMER
Good service.
7/16/2023
Elizabeth C. VERIFIED CUSTOMER
No
7/16/2023
Marikit V. VERIFIED CUSTOMER
Everyone were helpful from start to finish. Thank you to everyone.
7/16/2023
Aileen L. VERIFIED CUSTOMER
The final labor cost to install my battery was 30% more than the initial quote over the phone when I made the appointment. How hard is it to give a accurate quote when you guys know exactly the year of my RAV4 and gave me the labor cost while looking at my file in your service department?
7/15/2023
Thomas S. VERIFIED CUSTOMER
I had an emergency repair. The staff at Wondries Toyota was excellent. Todd was my contact and he was great. He kept me informed on status. Todd continued my excellent experience with the service department at Wondries Toyota.
7/15/2023
Karen M. VERIFIED CUSTOMER
Todd is the best. He is the #1 reason I go to Wondries for service. My husband also works with Todd. We trust him 100% and he is a great asset for Wondries!
Thanks
7/15/2023
Patrick G. VERIFIED CUSTOMER
Jason was professional and efficient.
7/15/2023
John O. VERIFIED CUSTOMER
Very nice and honest
7/14/2023
Andrew William. VERIFIED CUSTOMER
The estimate for an additional service made over the phone was off by about $100. I wouldn’t have agreed to it if I’d known.
7/14/2023
Annette T. VERIFIED CUSTOMER
Kanika was great and polite
7/14/2023
Rosario O. VERIFIED CUSTOMER
Thank you so much for your service
7/14/2023
Jennifer V. VERIFIED CUSTOMER
Ramon gave EXCELLENT service ! Kept me informed and provided information for my next visit !
7/14/2023
Allen L. VERIFIED CUSTOMER
Mr.Samson provided excellent service and care and had been very helpful during my car service there.
7/14/2023
Luis S. VERIFIED CUSTOMER
Emilio explain everything about the maintenance of my vehicle, and He is very helpful person
7/13/2023
Dunant H. VERIFIED CUSTOMER
Isaac has good services
7/13/2023
Maribel C. VERIFIED CUSTOMER
Very SATISFIED
7/13/2023
Gary Y. VERIFIED CUSTOMER
Excellent service
7/13/2023
Carmen S. VERIFIED CUSTOMER
Express service took to much time
7/13/2023
Eric T. VERIFIED CUSTOMER
Kanika always enthusiastically apprises customers about their vehicle’s needs.