I received the vehicle unwashed and no complementary drinks like other dealerships
7/29/2023
Angelica R. VERIFIED CUSTOMER
Service was good, however, I was aware that I was going to wait for my truck for 3hrs, but it will be nice it some of us can be updated every once in a while either by text or a call. Thanks ????
7/29/2023
Monique C. VERIFIED CUSTOMER
provided best servixe
7/29/2023
Noemi S. VERIFIED CUSTOMER
Excellent service provided by Nelson Samson
7/28/2023
Jessica J. VERIFIED CUSTOMER
A couple of highlights:
1. He listened and took notes of my request
2. He also noticed my painting issue and initiated the discussion of rental and insurance and customer satisfaction program
3. He did call me and sync up with technician maintenance findings ..
4. He respected my decision
7/28/2023
Ioana I. VERIFIED CUSTOMER
A very easy and fast process. Scheduled appointment within an hour, went in to drop off (10 min , thank you Gordon Li). Came back later to pick up (10 min). Car works perfectly . Thank you
7/28/2023
Stuart N. VERIFIED CUSTOMER
Todd serviced 3 vehicles. 10 stars.
7/28/2023
Vivian L. VERIFIED CUSTOMER
Service was friendly and attentive! I also received help from John and everyone was just amazing!!’
7/27/2023
Olga P. VERIFIED CUSTOMER
This is my first time getting service at Toyota and I love it they explain things clearly that I didn’t understand and everything was easy and quick not expensive and customer service polite. Nice and understanding. Also patient. Love it I’m gonna keep going here from now on. ????????????
7/27/2023
Ibrahim S. VERIFIED CUSTOMER
Kanika was very helpful and professional!!!
7/27/2023
Lorraine A. VERIFIED CUSTOMER
Thank you.wonderful service.explained everything and communicated well about the service and repairs of my car.he was ver efficient and knowledgeable.grateful for fine service.
7/27/2023
Priscilla T. VERIFIED CUSTOMER
I can not thank Mr. Tamaki enough for handling my appointment this morning . I do not have many weekdays off work, but made a last minute appointment to replace the brake pads. Mr. Tamaki explained that I could
Wait until the next service check to get them replaced, but because of my work schedule, I decided to do it today , under the condition that I could be done in time for a noon appointment I had made . It was important for me not to miss this doctor’s appointment .
Mr. Tamaki made sure I was out and done in plenty of time.
I can not thank Mr. Tamaki enough for helping me with the car , and helping me make the appointment. I felt he was instrumental in helping me make the most out of my day off work.
Thank you Wondries for excellent service provided by Mr. Tamaki.
7/27/2023
Tammie M. VERIFIED CUSTOMER
I was utterly shocked with the cost to purchase a replacement key,cut it, a fob and program this smart key. Shame on Toyota!! Kanika, noticed my reaction and was nice enough to give me a 10%.
7/27/2023
Diana J. VERIFIED CUSTOMER
Todd was wonderful ! My car was delivered on time and he made sure I was aware of the recommendations for my vehicle. Excellent customer skills. Will definitely be bringing back myYaris.
7/27/2023
Alice A. VERIFIED CUSTOMER
????
7/27/2023
Wafa H. VERIFIED CUSTOMER
Di Wu is the most professional employee in Toyota I’ve been with him almost 10 years and having 3 Toyota cars during the time and always did the perfect and good job .. thank you Toyota for the good service during all the years..
7/27/2023
Daniel O. VERIFIED CUSTOMER
Todd Tamaki is a wonderful service advisor. He is easy to talk to and very helpful / knowledgeable in dealing with the vehicle needs.
7/26/2023
Renatta B. VERIFIED CUSTOMER
The hood was obviously slammed when they closed it. It's pushed down. I never open the hood. The only ones who do it is at the dealer when I go in for service. My car was had grease on the passenger side. Very sloppy person who ever serviced my car. I had just washed it . I had to take off the greasy spots on the my white car. I have pictures of it.
7/26/2023
Clifford S. VERIFIED CUSTOMER
I’m a true and valued customer who as received “Nothing” but Quality Service from Gordon Li and the Service Department as a whole, that includes the Parts Department. All of your staff have the feel of Family and it shows in there interaction with your customers. Please share this with your Wondries Family Members from a “TRULY SATISFIED CUSTOMER” THANKS FOR A JOB WELL DONE!!!
Thank You Clifford S