Wondries Toyota Auto Repair Service

Todd was very helpful and provided excellent customer service.

Jason is very nice and helpful! He’s great!

Promise time for an oil change was shown for 12pm. Not once did I receive a phone call to let know it’s ready or delayed. I had to call at 12:45pm, was on hold for a long time, and finally transferred to service dept. (wrong dept.) Hung up and went down to Wondries to check on my car at 1pm - an hour after promise time. Nelson did not offer the special price for oil change when car was dropped off. And tried to overcharge me for an oil change for $109 when the paperwork estimated $99. He tried to collect $114 plus after taxes. Showed him the online special showing $99.98 for a V8. Then, he adjusted it. Dropped car off for a 8:45am appt. And was done picking up at 1:30pm. Had to send the car back because my low tire pressure light came on after the oil change and multi check. Johnny was the actual technician who worked on my car and never double checked. Hector kindly took the car back and was honest by telling me that Johnny’s tire pressure was broken. By the time I got my car and left there it was over 5 hours for a simple oil change. This is why it has been years since I have been back to Wondries for servicing. I usually go to Longo Toyota, and there service is superb, the service technician calls you to provide you updates, and it only takes 2-3 hours. Time is precious to anyone, so please improve your services and time to complete work. I would continue to go to Wondries, but the service is really poor and slow.

I waited 6 hours and 35 minutes to change the rear brakes with an appointment at 7:15am I found it very unprofessional and personally the wait was too long plus there were long lines of cars that kept going maybe you shouldn't make so many appointments.

Excellent !!!

He was very friendly and patient with us even though I was a bit late. He also lent me his phone charger while waiting for my vehicle service.

D was the best !!!

Friendly and jobwell done

Matthew was great! He was super helpful and informative. He was also so nice and courteous! Give him a raise! Thank you!

Matthew was friendly and helpful in getting my car serviced. I am very pleased with the service I received and the time it took to get it done.

I’ve been taking may car to Wondries for years…and have never had a problem. Yesterday I took my car in and The passenger side door has grease hand marks. Very disappointed.

I'll wait for survey.

Matthew and the Company gave me a very good service. Thanks.

Service was A+

Good service

Mr. Tamaki was helpful in suggesting what service was necessary and what could wait till next service date. He is a true professional. Knowledgeable.

We paid for a service plan and despite having 3 services left they were not honored. It was claimed that they had expired only a week ago. Not only have we had to deal with the closures of the pandemic but we are fire survivors and not letting us use the services we had already paid for was a slap in the face. We will not be bringing our cars back to Wondries Toyota and will never purchase another Toyota ever again!

It was easy and quick to work with Oscar, the whole process went smoothly. Thank you so much!

Did not balance uneven tire pressure

Best service experience and great customer service