No problem when I receive it I will respond to it plus Travis has always been very professional and give me 100 percent satisfaction.
7/21/2025
Patricia E. VERIFIED CUSTOMER
I appreciated the updates on my Lexus as it was being serviced. II especially appreciated the Valet service that was provided.
7/21/2025
John W. VERIFIED CUSTOMER
Great service department. The people who serve me were very friendly and professional.
7/21/2025
Not-Provided V. VERIFIED CUSTOMER
He was very helpful and answered my questions.
7/21/2025
Jeffrey W. VERIFIED CUSTOMER
Great experience. Vehicle ready when promised. Video review of vehicle condition was very helpful. Flexibility with loaner vehicle was also appreciated.
7/20/2025
Aaron C. VERIFIED CUSTOMER
Jeff is the best. He was very knowledgeable about the vehicle service required. I live closer to other Lexus dealers but I chose Metro Lexus.
7/20/2025
Abdelsalam S. VERIFIED CUSTOMER
I would say that. All my experience is great especially when I run into Jeffery Miller he is the best. He makes sure he’s on top of everything and just awesome individual. He’s great at what he does
Thank you ????
7/20/2025
Jani W. VERIFIED CUSTOMER
It was fast & efficient. I also appreciated Tysean helping me with the technology & non user friendly Zlexus app.
7/19/2025
Stephanie F. VERIFIED CUSTOMER
Cassie was very kind, friendly and got my car through the process fast and efficiently!
7/19/2025
Robert B. VERIFIED CUSTOMER
Travis was very courteous and professional.
7/19/2025
Janice M. VERIFIED CUSTOMER
You all are sensational and the service at Lexus is impeccable!
Keep up the great service excellence!
FIVE stars every time!
7/19/2025
David D. VERIFIED CUSTOMER
Jeff provided outstanding communication and service. Thanks!
7/18/2025
Evan A. VERIFIED CUSTOMER
Great work!
7/18/2025
Joseph K. VERIFIED CUSTOMER
My work schedule is crazy. I set up an appointment for an oil change. I like that they are not pushing products on me. I was shocked how busy it was. Took almost 90 minutes to have my car returned. I was somewhat disappointed in that, since I had a doctor's appointment afterwards which I ran late to. When I got my vwhicle back it was washed and even vacuumed. Its an older lexus 460. I've only had it just over 4 months. I put close to 6500 miles on it. It needed a wash but I was not prepared to do so. The wash was disappointing. My rims were half washed. My vehicle had some dirt in some areas remaining.
7/18/2025
Nancy W. VERIFIED CUSTOMER
Adam did a fantastic job. Quick, courteous and efficient. Thank you for another wonderful experience!
7/18/2025
David T. VERIFIED CUSTOMER
Contacted me prior to service opening to bring car in on urgent service (flat tire). Service was completed swiftly. Thank you!
7/18/2025
James P. VERIFIED CUSTOMER
Jeff did an excellent Job ! He truly cares !!! I will be back !