Jeff Miller is a class act who always does the right thing for customers. He was prompt, courteous, easy to communicate with and efficient.
1/8/2021
Gloria B. VERIFIED CUSTOMER
Questions that I asked were answered.
1/7/2021
Dewayne C. VERIFIED CUSTOMER
I really am not into surveys so I'd rather pass on it
1/7/2021
Stephen F. VERIFIED CUSTOMER
The Metro service team do a great job of making the customer experience really satisfying. Josh in particular, is focused on doing everything possible to make it a smooth and pleasant experience.
1/7/2021
Alicia G. VERIFIED CUSTOMER
Excellent service as always. Even reduced my bill by calling me to notify me that one service I had recommended would not be necessary and saved me money by doing so.
1/7/2021
Peggy D. VERIFIED CUSTOMER
Pleasant waiting area
1/7/2021
Robert G. VERIFIED CUSTOMER
Thank you again for your excellent service, it's always appreciated! Happy New Year, Rob
1/7/2021
Cathleen K. VERIFIED CUSTOMER
Very pleasant experience with all your employees, especially Matt Long who was patient and considerate and went the full scope to assure our satisfaction in purchasing the vehicle. We love the car and are impressed with your customer service!
1/7/2021
Shannon J. VERIFIED CUSTOMER
Mr. Bunch was phenomenal and appreciate his hard work with all of of my needs. Very quick and consistent
1/6/2021
Anthony P. VERIFIED CUSTOMER
Josh was excellent to work with ! He is also a stunning young man! Best of both worlds if you ask me
1/6/2021
Erjon A. VERIFIED CUSTOMER
Excellent Customer service
1/6/2021
Kimberly M. VERIFIED CUSTOMER
I dropped off my car on Wednesday, 12/30, and he indicated to me that I needed brakes on my car and he would call me on Monday when my car was ready. I never heard back from him. I called him at 1:30 pm and left a message for him to return my call and he didn’t. I called again at 3:00 and was told by someone else that my car was ready and was actually ready in the morning for pickup. I never heard from him and this completely ruined all my plans for the day! I have never received such poor service from Metro Lexus in the 15 years I’ve been there!!
1/6/2021
Donna D. VERIFIED CUSTOMER
Your team is very thoughtful and detail oriented. From start to finish Cordis and Gerges were on the ball. The made the process quick and painless. They go above and beyond any other service station Ive ever been too. From the complementary beverages to the courtesy car. Top knotch. A1, A++.
1/5/2021
Bruce B. VERIFIED CUSTOMER
Excellent job
1/3/2021
Stephen P. VERIFIED CUSTOMER
Jeff is an excellent service advisor!
1/3/2021
Andrea M. VERIFIED CUSTOMER
I love Lexus customer service overall. 5 stars. I believe Dan has something against me. I believe I will go over to Classic Lexus once I purchase my warranty after the current wty is over. I love the rest of u guys.