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Real Reviews from VERIFIED CUSTOMERS
Denise G. VERIFIED CUSTOMER
Very good experience. Thank you
1/27/2021
Martha M. VERIFIED CUSTOMER
Extra points to Jeffrey. Clear, concise, pursued any questions I had, polite, not pushy, etc. Great job.
1/27/2021
Jessica C. VERIFIED CUSTOMER
He was great! Very professional and knowledgeable.
1/26/2021
Michelle R. VERIFIED CUSTOMER
Cordis is completely wonderful! He is excellent at his job!!! He always answers all of my questions! He is an absolute pleasure to work with!
1/26/2021
Patel R. VERIFIED CUSTOMER
Sal is a knowledgeable, pleasant and helpful young man and I want to thank him for his help .
1/25/2021
Ryan B. VERIFIED CUSTOMER
Jeff knows the Lexus product. He gave me honest prospective on my vehicle as well as he had recommended looks at Lexus's Thanks Again!
1/24/2021
Bill S. VERIFIED CUSTOMER
Jeff was a complete professional and a great ambassador to your dealership. He was knowledgeable on the Lexus brand and his communication was outstanding. He is a great employee.
1/24/2021
Deborah B. VERIFIED CUSTOMER
Because of the Pandemic, I was apprehensive about getting my car serviced but Jeff and the other staff members I encountered, were very accommodating. My questions and concerns were addressed in a professional and cordial way.
1/23/2021
Kartar K. VERIFIED CUSTOMER
Good job. Thanks
1/23/2021
Todd S. VERIFIED CUSTOMER
Service did a great job!! Thank you.
1/23/2021
Laronda H. VERIFIED CUSTOMER
Very satisfied. Jeffrey was professional and courteous
1/23/2021
Gary M. VERIFIED CUSTOMER
Joshua was very helpful and paid close attention to details. Very satisfied and happy with the service he provided.
1/23/2021
Joseph L. VERIFIED CUSTOMER
I will be happy to comment. Jeff is the best. I am a very very long time client of Metro
1/22/2021
Maria V. VERIFIED CUSTOMER
Cordis is always courteous and professional and follows through from inception of the appointment until service has been completed as well as answering any questions or following up with any concerns I may have. I am very pleased with the service I receive at Metro Lexus!
1/22/2021
John P. VERIFIED CUSTOMER
Jeff was fantastic. Above and beyond on customer satisfaction.
1/22/2021
Anne S. VERIFIED CUSTOMER
Cordiss was very helpful and attentive.
1/22/2021
James C. VERIFIED CUSTOMER
Great service from Jeff Miller!
1/22/2021
Jacob W. VERIFIED CUSTOMER
I cannot begin to express the gratitude that I have for Jeffrey. His enthusiasm, passion and knowledge of cars shines through and through! You know when you are talking to him that he cares about you as a person and that he values your safety and the quality of your car. He went above and beyond to ensure all my needs were met, that I received a fair price and that I knew exactly what was being done to my vehicle in terms I could understand. Being a woman that knows little about cars it can be intimidating to talk repairs, he made the experience easy and enjoyable. You have a gem of a customer service rep, he deserves a promotion or a raise if you ask me. Based on his service I will be recommending Lexus to others in the Sandusky area. Thank you!
1/22/2021
Elsie H. VERIFIED CUSTOMER
Jeffrey Miller was great! Friendly and professional and very helpful. Answered all of my questions. I appreciate all of his help. Thank you!
1/22/2021
Charles H. VERIFIED CUSTOMER
I thought it was strange that when I picked up my car, they brought it in from outside with snow on it. The service guy brushed the snow off the windows, leaving the snow on hood and roof, etc. I thought it would’ve gone through the car wash. Not a big deal but I was surprised.
1/21/2021