I was totally impressed by metro and by David. I will buy a new Lexus in the future and this is where. Quality, honesty, professionals all. Thanks.
7/22/2021
Miriam C. VERIFIED CUSTOMER
Always satisfied with your customer service and with the job completion
7/22/2021
Robert R. VERIFIED CUSTOMER
Great service. Thank you.
7/21/2021
Errick F. VERIFIED CUSTOMER
I like a better line of communication
7/21/2021
Joel M. VERIFIED CUSTOMER
Dave was very courteous and attentive. The service was fast. The waiting area was clean and comfortable.
7/19/2021
Dennis R. VERIFIED CUSTOMER
Treated courteously as if only person in the service area despite many other customers being attended, waiting , including cards entering the service area.
Nicely done. Also had technical vehicle setup questions competently answered professionally by Skylar.
7/19/2021
Joann H. VERIFIED CUSTOMER
Service staff were all very nice.
Unfortunately, I had a problem with the back hatch since I bought the car and was told in the past “that’s just the way it is”. Looks like it was probably in the process of breaking the whole time and then a piece finally broke off before it was fixed.
7/19/2021
Alice D. VERIFIED CUSTOMER
You can call me for customer service review
****-****-xxxx
7/19/2021
Michael W. VERIFIED CUSTOMER
Cord is always professional and moves the process along, car was completed on time and returned in very good order.
7/18/2021
Nina K. VERIFIED CUSTOMER
Jeffrey was awesome! He educated me on why services at the dealership are superior to other big box places like Walmart oil changes etc. I will certainly be back to metro Lexus with my other Lexus very soon.
7/17/2021
Diana H. VERIFIED CUSTOMER
I am very pleased with the service on my new Lexus. Thank you!
7/17/2021
Alfred J. VERIFIED CUSTOMER
No comments
7/17/2021
Nancy S. VERIFIED CUSTOMER
The we received was fantastic!!! Everyone was professional & respectful.
7/17/2021
Paula D. VERIFIED CUSTOMER
Appreciate the prompt service without an appointment when I brought my car in with low tire pressure. Cordis was very helpful. I am disappointed in these run-flat tires however. In my lifetime of driving of 50 years I have had probably 4-5 flats. In two years I have had 3 flats on this car. I love my UX250 but do think I will purchase regular tires as replacements. The current tires seem particularly susceptible to punctures from road debris.
7/17/2021
Carolyn S. VERIFIED CUSTOMER
I truly appreciate the outstanding service that I receive every visit I have to the service department. The staff are so very courteous, kind and Very helpful.
7/17/2021
Michael B. VERIFIED CUSTOMER
Cordis and the staff were professional, very easy to work with. They sent reminder notices and kept me informed on the status of the vehicle. Always appreciated.
7/17/2021
Tierra B. VERIFIED CUSTOMER
Excited to be a new Metro Lexus customer. The service was excellent and I would definitely refer everyone!
7/17/2021
Loren K. VERIFIED CUSTOMER
Paul assisted me today. He was very personable and courteous.
My car looked like new again and I don’t know why but the car ride so smoothly going home. Reminded me of the first day I got it.